Customer Service Representative
Express Employment Professionals Defunct, Ashland, Virginia, United States, 23005
Job Full Description
The Title Specialist plays a critical role in ensuring accurate and timely processing of vehicle titles and related documentation.
Key Responsibilities Process vehicle title applications, transfers, and corrections in compliance with state and federal regulations Review and verify accuracy of title documents, lien releases, and supporting paperwork Maintain up-to-date knowledge of DMV requirements across multiple states Communicate with dealerships, lenders, and customers to resolve title discrepancies or missing documentation Enter and update title information in company systems with precision and efficiency Track pending title work and follow up to ensure completion within required timelines Provide exceptional customer service by answering questions and guiding clients through the titling process Assist with audits, reporting, and recordkeeping to ensure compliance and accuracy
Qualifications Prior experience in auto titling, DMV operations, or related administrative work Strong knowledge of vehicle title laws and DMV procedures Proficiency in Microsoft Office and database systems Ability to work independently and as part of a team in a fast-paced environment
Pay: $18-20/hr
Hours: M-F, 8am-5pm
To apply text "TITLE" to 804-261-4170, call Taijah @ 804-302-6699, or send resume to taijah.rogers-brown@
Richmond, VA (North-West End) 2441 2120 Staples Mill Road Suite 301 Richmond, VA 23230
The Title Specialist plays a critical role in ensuring accurate and timely processing of vehicle titles and related documentation.
Key Responsibilities Process vehicle title applications, transfers, and corrections in compliance with state and federal regulations Review and verify accuracy of title documents, lien releases, and supporting paperwork Maintain up-to-date knowledge of DMV requirements across multiple states Communicate with dealerships, lenders, and customers to resolve title discrepancies or missing documentation Enter and update title information in company systems with precision and efficiency Track pending title work and follow up to ensure completion within required timelines Provide exceptional customer service by answering questions and guiding clients through the titling process Assist with audits, reporting, and recordkeeping to ensure compliance and accuracy
Qualifications Prior experience in auto titling, DMV operations, or related administrative work Strong knowledge of vehicle title laws and DMV procedures Proficiency in Microsoft Office and database systems Ability to work independently and as part of a team in a fast-paced environment
Pay: $18-20/hr
Hours: M-F, 8am-5pm
To apply text "TITLE" to 804-261-4170, call Taijah @ 804-302-6699, or send resume to taijah.rogers-brown@
Richmond, VA (North-West End) 2441 2120 Staples Mill Road Suite 301 Richmond, VA 23230