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Customer Service Representative

Aston Carter, Stuart, Florida, United States, 34994

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We Are Hiring a Team of Customer Service Representatives in Jupiter, FL

The CSR will focus on generating cases for billing disputes and servicing CO2 tanks. Responsibilities include logging calls, creating service tickets, scheduling and dispatching service, and assisting with billing disputes, gas refills, and equipment safety issues. This role demands accuracy, attention to detail, and strong communication skills. The comprehensive training program includes three weeks of classroom instruction followed by one week of hands-on training with a supervisor. Responsibilities Log calls and create service tickets. Schedule and dispatch service efficiently. Assist with billing disputes and ensure resolution. Manage gas refills and address equipment safety concerns. Essential Skills Strong customer service skills. Experience in dispatch and logistics coordination. Proficiency in Microsoft Office. Ability to perform manual order entry. Basic computer navigation skills. Additional Skills & Qualifications Excellent communication and interpersonal skills. Ability to work weekends and flexible schedules. Basic computer literacy and capability to learn new systems quickly. Strong organizational skills and attention to detail. Work Environment The position is located onsite in Stuart, FL, within an air-conditioned office setting that fosters a collaborative team environment. The training schedule runs Monday through Friday, from 8 AM to 5 PM, encompassing three weeks of classroom learning and one week of hands-on experience. There are 12 positions available with various shift schedules. Shift options include: 8 AM to 5 PM with days off on Sunday and Thursday; 9 AM to 6 PM with days off on Sunday and Wednesday; 10 AM to 7 PM with days off on Sunday and Wednesday; 10 AM to 7 PM with days off on Sunday and Saturday; 11 AM to 8 PM with days off on Sunday and Monday; 11 AM to 8 PM with days off on Tuesday and Saturday; 12 PM to 9 PM with days off on Wednesday and Thursday; 12 PM to 9 PM with days off on Friday and Saturday; 12 PM to 9 PM with days off on Sunday and Monday; 1 PM to 10 PM with days off on Thursday and Saturday; 1 PM to 10 PM with days off on Friday and Saturday. Job Type & Location This is a Contract to Hire position based out of Stuart, FL. Pay and Benefits The pay range for this position is $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave). Workplace Type This is a fully onsite position in Stuart, FL. Application Deadline This position is anticipated to close on Feb 13, 2026.