Retail Sales Associate
The UPS Store at American University is seeking a Retail Sales Associate to deliver world-class customer service to all retail customers. The Associate will advise our customers on our products, services, and should be able to convey information in a clear and concise manner. If hired, the Associate will work at our AU campus location and our Wisconsin Avenue Tenleytown location. The ideal candidate will be a current undergrad or graduate student at American University or another Washington DC university. Previous retail sales experience is not required, but the applicant must possess a friendly and genuinely helpful demeanor, and a professional appearance, and be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The candidate should expect to work 15-30 hours per week. The UPS Store operates 9:00 - 7:00 Monday-Friday, 10:00 - 5:00 Saturday, and 11:00 - 5:00 Sunday. Responsibilities
Deliver outstanding customer service to walk-in customers and telephone inquiries Continuously practice good listening skills with customers and co-workers Take ownership of the customer's shipping needs and offers viable solutions Learn all product and service offerings, alternative solutions, and industry trends Operate all equipment, software, and devices in an expert fashion Maintain a clean, organized, and safe working environment Perform other duties as assigned Qualifications
Currently enrolled in a college curriculum Must be available to work during college summer break, May through August Outstanding listening and typing skills Strong verbal communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 50+ pounds Willing and able to work 15 to 30 hours per week
The UPS Store at American University is seeking a Retail Sales Associate to deliver world-class customer service to all retail customers. The Associate will advise our customers on our products, services, and should be able to convey information in a clear and concise manner. If hired, the Associate will work at our AU campus location and our Wisconsin Avenue Tenleytown location. The ideal candidate will be a current undergrad or graduate student at American University or another Washington DC university. Previous retail sales experience is not required, but the applicant must possess a friendly and genuinely helpful demeanor, and a professional appearance, and be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The candidate should expect to work 15-30 hours per week. The UPS Store operates 9:00 - 7:00 Monday-Friday, 10:00 - 5:00 Saturday, and 11:00 - 5:00 Sunday. Responsibilities
Deliver outstanding customer service to walk-in customers and telephone inquiries Continuously practice good listening skills with customers and co-workers Take ownership of the customer's shipping needs and offers viable solutions Learn all product and service offerings, alternative solutions, and industry trends Operate all equipment, software, and devices in an expert fashion Maintain a clean, organized, and safe working environment Perform other duties as assigned Qualifications
Currently enrolled in a college curriculum Must be available to work during college summer break, May through August Outstanding listening and typing skills Strong verbal communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 50+ pounds Willing and able to work 15 to 30 hours per week