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Call Center Rep

Mark IV Hair Designs, Cleveland, Ohio, United States, 44113

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Summary Overview Become the cornerstone of our client interactions as we search for a dedicated, customer-focused professional to handle our administrative and customer-related tasks. You will play a key role in supporting our daily operations.

Key Responsibilities

Handling customer inquiries and complaints with care and proficiency

Greeting clients and visitors with a positive, helpful attitude

Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans

Organizing and scheduling appointments and meetings

Managing mail distribution and office supplies

Providing real-time scheduling support by booking appointments and preventing conflicts

Qualifications

High school diploma; additional qualifications as an Administrative assistant or Secretary will be a plus

Proven experience as a receptionist, front office representative, or similar role

Proficiency in Microsoft Office Suite

Professional attitude and appearance

Solid written and verbal communication skills

Top Skills

Customer Service Orientation

Multitasking

Interpersonal Communication

Attention to Detail

Required Certifications No certifications required

Company Benefits

Health coverage including medical, dental, and vision

401(k) plan with competitive matches

Generous paid time off

Opportunities for professional growth and development

Closing Statement If you are ready to take on a pivotal role within our vibrant team, we encourage you to apply now. Make an impact and grow with us.

EEO Statement We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

Salary/Compensation: $34,000 - $80,000 per year

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