Senior Director, CS & Revenue Ops — Scale & Impact

A leading technology firm in San Diego is seeking a Senior Director of Customer Success Operations to drive strategic direction and operational excellence across the global Customer Success organization. The ideal candidate will have over 10 years of experience in Customer Success Operations within high-growth B2B SaaS environments, with a strong track record of scaling operations and improving net revenue retention. This pivotal role will partner with executive leaders to create efficiency and impact customer experiences through well-defined processes and analytics. #J-18808-Ljbffr