Director of Hospitality – Napa Valley Winery
Northbay Recruiter, Shipyard Acres, California, United States
Overview
A well-established Napa Valley winery is seeking an experienced
Director of Hospitality
to lead tasting room operations, guest experience, and on-site sales performance. This dynamic, hands-on leadership role is ideal for a hospitality professional who excels at delivering elevated service while driving revenue growth, membership retention, and team development in a luxury winery setting. Primary Responsibilities
Serve as a leader and brand ambassador, delivering exceptional hospitality to a diverse, global guest base Drive tasting room sales performance, membership retention, and achievement of individual and team goals Lead, coach, and develop hospitality staff with a strong emphasis on sales excellence and guest engagement Participate in leadership meetings, contributing ideas and insights to enhance guest experience and operations Host daily lineups, reviewing VIP visits and key talking points to ensure consistent, high-quality service Lead ongoing wine education and training initiatives to keep the team knowledgeable, engaged, and confident Oversee VIP guest experiences and curate personalized visits for top clients Additional Responsibilities
Support on-site events as needed Maintain strong knowledge of all hospitality roles and assist where necessary Ensure tasting room readiness, including glassware inventory, wine stocking, and menu availability Partner with leadership to identify supply needs and operational improvements Please apply directly through this job posting or email your resume to jenny@northbayrecruiter.com
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A well-established Napa Valley winery is seeking an experienced
Director of Hospitality
to lead tasting room operations, guest experience, and on-site sales performance. This dynamic, hands-on leadership role is ideal for a hospitality professional who excels at delivering elevated service while driving revenue growth, membership retention, and team development in a luxury winery setting. Primary Responsibilities
Serve as a leader and brand ambassador, delivering exceptional hospitality to a diverse, global guest base Drive tasting room sales performance, membership retention, and achievement of individual and team goals Lead, coach, and develop hospitality staff with a strong emphasis on sales excellence and guest engagement Participate in leadership meetings, contributing ideas and insights to enhance guest experience and operations Host daily lineups, reviewing VIP visits and key talking points to ensure consistent, high-quality service Lead ongoing wine education and training initiatives to keep the team knowledgeable, engaged, and confident Oversee VIP guest experiences and curate personalized visits for top clients Additional Responsibilities
Support on-site events as needed Maintain strong knowledge of all hospitality roles and assist where necessary Ensure tasting room readiness, including glassware inventory, wine stocking, and menu availability Partner with leadership to identify supply needs and operational improvements Please apply directly through this job posting or email your resume to jenny@northbayrecruiter.com
#J-18808-Ljbffr