A logistics company in Des Plaines seeks a Service Desk Analyst to serve as the first point of contact for IT-related issues. This hybrid role focuses on troubleshooting and resolving technology problems while emphasizing customer service and operational efficiency. Candidates should have a Bachelor's degree and at least 2 years of experience in a related field. Expected skills include strong communication, time management, and technical proficiency. The role offers a minimum wage of $23.84 per hour and benefits.
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