Personal Lines Account Manager
Family-Owned Independent Insurance Agency
Looking for a place where you're more than just a number? Join a well-established, family-owned independent insurance agency that truly values its people. This is a long-term opportunity with a supportive, close-knit team that believes in doing right by both clients and employees. From day one, you'll be welcomed into an environment where your contributions are recognized, your voice matters, and your work–life balance is respected.
Compensation & Benefits
$50,000–$75,000 base salary, plus bonus potential
Health, dental, and vision insurance
401(k) with company match
Paid time off
A family-oriented culture that supports flexibility and balance
Why This Role Is Special
You\'ll work with long-standing clients who value relationships over transactions
Leadership is accessible, supportive, and invested in your success
Workload is manageable, expectations are realistic, and overtime is not the norm
This is a stable agency with low turnover and a reputation for doing things the right way
What You'll Be Doing
Manage a book of personal lines accounts from quote through renewal
Deliver exceptional service via phone, email, and in-person conversations
Help clients understand coverages and make informed decisions—without pressure
Prepare quotes for new and renewal business
Process endorsements, policy changes, billing questions, and cancellations
Collaborate closely with producers and teammates in a supportive environment
Keep accurate records and follow established workflows to ensure consistency
What We're Looking For
Active Massachusetts P&C license
3+ years of personal lines insurance experience preferred
Strong communication skills and a genuine customer-first mindset
Organized, detail-oriented, and comfortable managing multiple priorities
Experience with QQCatalyst is a plus (not required)
Bilingual Spanish is a bonus, but not required
#J-18808-Ljbffr
Looking for a place where you're more than just a number? Join a well-established, family-owned independent insurance agency that truly values its people. This is a long-term opportunity with a supportive, close-knit team that believes in doing right by both clients and employees. From day one, you'll be welcomed into an environment where your contributions are recognized, your voice matters, and your work–life balance is respected.
Compensation & Benefits
$50,000–$75,000 base salary, plus bonus potential
Health, dental, and vision insurance
401(k) with company match
Paid time off
A family-oriented culture that supports flexibility and balance
Why This Role Is Special
You\'ll work with long-standing clients who value relationships over transactions
Leadership is accessible, supportive, and invested in your success
Workload is manageable, expectations are realistic, and overtime is not the norm
This is a stable agency with low turnover and a reputation for doing things the right way
What You'll Be Doing
Manage a book of personal lines accounts from quote through renewal
Deliver exceptional service via phone, email, and in-person conversations
Help clients understand coverages and make informed decisions—without pressure
Prepare quotes for new and renewal business
Process endorsements, policy changes, billing questions, and cancellations
Collaborate closely with producers and teammates in a supportive environment
Keep accurate records and follow established workflows to ensure consistency
What We're Looking For
Active Massachusetts P&C license
3+ years of personal lines insurance experience preferred
Strong communication skills and a genuine customer-first mindset
Organized, detail-oriented, and comfortable managing multiple priorities
Experience with QQCatalyst is a plus (not required)
Bilingual Spanish is a bonus, but not required
#J-18808-Ljbffr