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Personal Lines Insurance - CSR

The Misch Group, Boston, Massachusetts, us, 02298

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Personal Lines CSR About Us: We are an independent insurance agency specializing in a broad range of insurance products in business insurance and personal insurance. Our solutions extend to individuals, families, and businesses.

Role Expectations and Description: The CSR is a key component of our team. A clients’ experience from a service perspective can make or break the sustainability of our business. As an AM, you can directly affect and control our clients’ experience.

Job Requirements:

P&C License required

Experience working for an independent insurance agency

Experience servicing/quoting/marketing personal lines insurance with multiple carriers, and wholesalers

Minimum of 2 years of experience as a Personal Lines CSR

Must be able to multi-task and handle a heavy workload with minimal supervision

Effective communicator (verbal and written)

Working knowledge of Applied Systems Epic management system

Insurance designation (Preferred)

Desired Skills:

Experience with Microsoft Office and proficiency in Word and Excel

Excellent organizational skills with attention to detail

Responsibilities include but are not limited to the following:

Work with Agency Principal, Producers, and Team Members

Order policies and issue documentation, certificates, and binders as needed

Prepare account renewal submissions for marketing and proposals to obtain competitive coverage/cost ratios for clients

Provide exceptional customer service to our clients by developing and maintaining strong long-term client relationships

Bind coverage for new clients

Job Benefits:

Competitive Pay

Robust benefits package including health insurance, life insurance, 401k, PTO, dental insurance, vision insurance, etc.

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