Catering Sales Manager - Conrad Indianapolis
Hilton Worldwide, Inc., Indianapolis, Indiana, us, 46262
Job Description - Catering Sales Manager - Conrad Indianapolis (HOT0CAMV)
Overview Conrad Indianapolis is looking for a
Catering Sales Manager
to join the Catering and Events Team. This is an opportunity to grow your career within a Fortune 500 company and a sophisticated luxury brand. The hotel is a 23-story tower with 241 rooms, 15,000 square feet of banquet space, and 3 food and beverage outlets: The Lounge, Capital Grille, and in-room dining. The role focuses on the local corporate and association markets, weddings, galas, and other social events, with both selling and servicing responsibilities.
To excel, candidates should have at least two years of experience in sales and event servicing, a strong understanding of event operations, and wedding experience is required.
Want to learn more? Hotel Website, Instagram, Facebook.
Responsibilities
Organize, plan and prioritize duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, processes, and operations.
Resolve conflicts and negotiate with others while handling complaints and disputes.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing issues and determining the best solution.
Ensure high-quality service by communicating, guiding, and coaching team members to understand guest needs.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
What are we looking for? Hilton values demonstrated by our Team Members include:
Hospitality - delivering exceptional guest experiences
Integrity - doing the right thing, all the time
Leadership - leaders in our industry and communities
Teamwork - team players in everything we do
Ownership - owning our actions and decisions
Now - operating with urgency and discipline
In addition, we look for the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton? Hilton is a leading global hospitality company spanning luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered guests the finest in accommodations, service, amenities and value. Hilton remains dedicated to providing exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting our team to create remarkable experiences every day. Our Team Members are at the heart of it all.
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members with programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education through Guild Education (degrees and professional certifications)
401K plan and company match
Hilton Shares (ESPP) – 15% discount on Hilton shares
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary by property-specific terms and conditions of employment.
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Overview Conrad Indianapolis is looking for a
Catering Sales Manager
to join the Catering and Events Team. This is an opportunity to grow your career within a Fortune 500 company and a sophisticated luxury brand. The hotel is a 23-story tower with 241 rooms, 15,000 square feet of banquet space, and 3 food and beverage outlets: The Lounge, Capital Grille, and in-room dining. The role focuses on the local corporate and association markets, weddings, galas, and other social events, with both selling and servicing responsibilities.
To excel, candidates should have at least two years of experience in sales and event servicing, a strong understanding of event operations, and wedding experience is required.
Want to learn more? Hotel Website, Instagram, Facebook.
Responsibilities
Organize, plan and prioritize duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, processes, and operations.
Resolve conflicts and negotiate with others while handling complaints and disputes.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing issues and determining the best solution.
Ensure high-quality service by communicating, guiding, and coaching team members to understand guest needs.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
What are we looking for? Hilton values demonstrated by our Team Members include:
Hospitality - delivering exceptional guest experiences
Integrity - doing the right thing, all the time
Leadership - leaders in our industry and communities
Teamwork - team players in everything we do
Ownership - owning our actions and decisions
Now - operating with urgency and discipline
In addition, we look for the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton? Hilton is a leading global hospitality company spanning luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered guests the finest in accommodations, service, amenities and value. Hilton remains dedicated to providing exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting our team to create remarkable experiences every day. Our Team Members are at the heart of it all.
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members with programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education through Guild Education (degrees and professional certifications)
401K plan and company match
Hilton Shares (ESPP) – 15% discount on Hilton shares
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary by property-specific terms and conditions of employment.
#J-18808-Ljbffr