Catering Sales Manager - Conrad Indianapolis
Hilton Worldwide, Inc., Indianapolis, Indiana, us, 46262
Overview
Conrad Indianapolis is looking for a Catering Sales Manager to join the Catering and Events team. This is an opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand. Conrad Indianapolis is the city’s first true luxury hotel and only Forbes recommended hotel in the state, with 23 stories, 241 rooms, 15,000 square feet of banquet space, and 3 food and beverage outlets: The Lounge, Capital Grille, and in-room dining. In this position, you will concentrate on the local corporate and association markets, as well as weddings, galas, and other social events. This role involves both selling and servicing responsibilities. To excel in this role, we are looking for candidates with at least two years of experience in sales and event servicing. A strong understanding of event operations and proven sales skills will be essential to your success. Wedding experience is required. What will I be doing?
As Catering Services Manager, you will be responsible for the development of market segment(s), including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering internal customer relationships to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for the experience. Responsibilities
Organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. What are we looking for?
Hospitality - We\'re passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We\'re leaders in our industry and in our communities. Teamwork - We\'re team players in everything we do. Ownership - We\'re the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for demonstration of the following key attributes: Quality Productivity Customer Focus What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits
Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment.
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Conrad Indianapolis is looking for a Catering Sales Manager to join the Catering and Events team. This is an opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand. Conrad Indianapolis is the city’s first true luxury hotel and only Forbes recommended hotel in the state, with 23 stories, 241 rooms, 15,000 square feet of banquet space, and 3 food and beverage outlets: The Lounge, Capital Grille, and in-room dining. In this position, you will concentrate on the local corporate and association markets, as well as weddings, galas, and other social events. This role involves both selling and servicing responsibilities. To excel in this role, we are looking for candidates with at least two years of experience in sales and event servicing. A strong understanding of event operations and proven sales skills will be essential to your success. Wedding experience is required. What will I be doing?
As Catering Services Manager, you will be responsible for the development of market segment(s), including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering internal customer relationships to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for the experience. Responsibilities
Organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. What are we looking for?
Hospitality - We\'re passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We\'re leaders in our industry and in our communities. Teamwork - We\'re team players in everything we do. Ownership - We\'re the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for demonstration of the following key attributes: Quality Productivity Customer Focus What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits
Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment.
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