Senior AI-Driven IVR & Telephony Analyst

A leading financial institution is seeking a Program Manager for their Next-Generation IVR and Telephony Routing initiatives. The role involves managing the lifecycle of telephony feature development, collaborating with various business stakeholders, and ensuring alignment with technology teams. Candidates should have 3-5 years of experience in IVR roles, strong analytical skills, and familiarity with Generative AI technologies. Competitive benefits and a full-time position are available in Irving, Texas. #J-18808-Ljbffr