IVR & Telephony Analyst for Gen AI Features

A financial services corporation in Irving, Texas, is seeking a Program Analyst to assist with Next-Generation IVR and Telephony Routing projects. The role entails supporting feature delivery, documenting business requirements, and facilitating communication among teams. Ideal candidates will have 1-3 years of IVR or Telephony experience, strong organizational skills, and proficiency with project management tools. A competitive salary ranging from $107,120 to $160,680 is offered, along with comprehensive benefits such as medical coverage and paid time off. #J-18808-Ljbffr