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Marketing Coordinator

The Nash Casino, Nashua, New Hampshire, us, 03062

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Overview The Nash Casino stands as New Hampshire’s premier entertainment destination, delivering an atmosphere where professionalism, integrity, and exceptional service shine. Our team is driven by core values that unite us. We celebrate achievements, encourage growth, and create a workplace where every individual feels respected and appreciated. Through daily recognition and robust career development opportunities, we’re committed to fostering an environment that is professional, inclusive, and full of energy.

Job Summary JOB SUMMARY:

The Marketing Coordinator provides administrative support to the Marketing team. Duties include, but are not limited to, data entry, email and telephone communications, entertainment booking, promotional planning, and coordinating signage.

Job Responsibilities

Provides overall backup and support to the Marketing Department with planning, implementing, and monitoring marketing campaigns.

Promptly and professionally answers in-bound telephone calls, directs sales calls, and takes/delivers messages appropriately.

Assists with property promotions as needed and is familiar with all Marketing activities and events, both on property and at community events.

Assists in creating and launching dynamic email campaigns, HTML experience is a plus

Coordinates social media content, including but not limited to still imagery, reels, and graphical content

Responds in a timely manner to guest inquiries and concerns both on site, via email, and on social media

Accurately inputs marketing invoices in departmental shared files and verifies coding on all marketing invoices.

Researches and negotiates with vendors to ensure the best pricing on marketing collateral/materials.

Assists Database Coordinator with generating offers/target lists for direct marketing initiatives.

Assists with tracking approvals, checking for accuracy on all variable data and cross-checking against the target lists and database.

Creates and produces promotional and property-wide signage and ensures promotional signage is current.

Reviews and monitors company website and updates/edits when necessary, including band schedules and promotional information.

Has a working knowledge of the property and keeps management informed of any misinformation or outdated material.

Books live entertainment at the discretion of the Marketing Director/Manager.

Responsible for maintaining and updating entertainment schedules and entertainment contact log, confirming booking dates and times, and ensuring entertainment guidelines are received by all new entertainment acts.

The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.

The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.

Maintains confidentiality as related to all department and property information.

Ability to work independently with little to no supervision or as part of a team is required.

Education and Experience

High school diploma or general education degree (GED) required

Related experience preferred

Must be 21 years or older

Basic Microsoft Office skills required and knowledge of modern office equipment.

Excellent written, oral, and interpersonal skills.

Must pass all required pre-screening and background checks.

Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.

Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.

Must be able to obtain and maintain a valid New Hampshire gaming license.

Physical & Mental Demands and Working Conditions The physical and mental demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to move in and around the work area throughout the entire workday.

Must be able to sit, stand or walk for extended periods of time.

Must be able to repeat the same movements.

Must be able to engage and interact with all guests appropriately and work well under the pressure of a fast-paced environment.

Must be able to successfully communicate on a regular basis with all co-workers, vendors, and guests both in person and over the telephone.

Must be able to answer all inquiries, provide assistance and information in a professional and accurate manner.

Must be able to access and interpret information on computer screens.

Must be able to work in an environment where smoking is permitted and can be loud with guest chatter, overhead music, and live entertainment.

Must be able to lift and carry up to 30 pounds and respond to visual and aural cues.

Requires the ability to distinguish letters or symbols and eye hand coordination.

The Nash Casino is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.

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