Inside Sales Specialist - Kimball Hospitality, Jasper, IN
Kimball International, Jasper, Indiana, us, 47547
The ideal candidate will located near Jasper, IN and work primarily from of our headquarters.
Job Description
Responsible for supporting Sales Director in closing business with targeted accounts. Responsibilities
Build and maintain relationships with appropriate customers Collaborate with customers and determine project specific needs Serve as a point of contact for specific customers Address questions, concerns, and issues in a timely and professional manner Maintain ongoing communication to build long-term customer relationships Coordinate across departments to resolve issues and support on-time delivery Support issue resolution and escalate when necessary Respond to customer inquiries regarding pricing, lead times, and order status Assist Sales Director with customer calls and account strategy Participate in internal meetings related to project status and customer needs Gain proficient knowledge and use of all business support materials and prototype products Understand market position (pricing, product, lead-time) Submit Requests for Quote (RFQ) Follow-up on quotes to understand new project timelines Complete pricelist uploads 30% Travel Not In Scope
Concession Approvals Commission Assignment Rebates Approvals Skills To Perform This Role
Interpersonal Skills
Team Oriented Customer-centric Possess a high degree of integrity Ability to build & sustain relationships Organized Honest and ethical Ability to work in a fast-paced environment Strong drive for individual and team success Communication Skills
Strong written and verbal communication skills Ability to communicate issues and propose solutions Business Skills
Ability to support others Demonstrated ability to understand customer needs Ability to focus on tasks to meet deadlines Ability to multi-task and prioritize Detail Oriented Technical Skills
Average skills in Microsoft Outlook Average skills in Microsoft Excel CRM experience Qualifications
Undergraduate degree preferred, and/or 2+ years’ experience in sales and/or customer support role
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Responsible for supporting Sales Director in closing business with targeted accounts. Responsibilities
Build and maintain relationships with appropriate customers Collaborate with customers and determine project specific needs Serve as a point of contact for specific customers Address questions, concerns, and issues in a timely and professional manner Maintain ongoing communication to build long-term customer relationships Coordinate across departments to resolve issues and support on-time delivery Support issue resolution and escalate when necessary Respond to customer inquiries regarding pricing, lead times, and order status Assist Sales Director with customer calls and account strategy Participate in internal meetings related to project status and customer needs Gain proficient knowledge and use of all business support materials and prototype products Understand market position (pricing, product, lead-time) Submit Requests for Quote (RFQ) Follow-up on quotes to understand new project timelines Complete pricelist uploads 30% Travel Not In Scope
Concession Approvals Commission Assignment Rebates Approvals Skills To Perform This Role
Interpersonal Skills
Team Oriented Customer-centric Possess a high degree of integrity Ability to build & sustain relationships Organized Honest and ethical Ability to work in a fast-paced environment Strong drive for individual and team success Communication Skills
Strong written and verbal communication skills Ability to communicate issues and propose solutions Business Skills
Ability to support others Demonstrated ability to understand customer needs Ability to focus on tasks to meet deadlines Ability to multi-task and prioritize Detail Oriented Technical Skills
Average skills in Microsoft Outlook Average skills in Microsoft Excel CRM experience Qualifications
Undergraduate degree preferred, and/or 2+ years’ experience in sales and/or customer support role
#J-18808-Ljbffr