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HR Instructional Designer

Mindlance, Chicago, Illinois, United States, 60290

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Overview Client: Airlines/Aerospace/Aviation

Title: Instructional Designer – HR Technology & Workday Enablement

Duration: 6 Months

Location: Chicago, IL 60606

Job Description Instructional Designer – HR Technology & Workday Enablement

We are looking for an Instructional Designer to join the Global Learning team, with a strong focus on enabling enterprise HR technology transformations, including a Workday Human Resources Information Systems (HRIS)/Human Capital Management (HCM) transition. In this role, this individual will design, develop, and manage learning experiences that support large-scale system adoption, behavior change, and readiness across various employee populations.

Key responsibilities

Design and deliver learning solutions that support HR technology transformations (e.g., Workday HCM, Payroll, Talent), including role-based enablement for end users, people leaders, HR partners, and support teams

Partner closely with HR, HRIS, IT, Change Management, Communications, and vendor teams to understand complex end-to-end process, translate system design, and future-state workflows into effective learning experiences for HR, Payroll, Manager, and all employee audiences

Apply Instructional Systems Design (ISD) and adult learning principles to create learner-centric content that drives adoption and behavior change during system and process transformations

Support change and adoption efforts by reinforcing new ways of working, not just how to use the system

Create scalable, just-in-time learning assets (job aids, simulations, walkthroughs, knowledge articles) to support system adoption and performance in the flow of work

Develop learning aligned to key transformation milestones, including testing cycles, deployment waves, and post-launch sustainment

Establish, track, and analyze key learning metrics and learner feedback to evaluate program success and drive continuous improvement

Minimum qualifications

3+ years of experience in instructional design and learning development

Hands-on experience designing and delivering learning for enterprise HR technology implementations (e.g., Workday or comparable HCM platforms)

Experience supporting large-scale enterprise transformations, system implementations, or operating model changes

Strong project management skills with the ability to manage multiple priorities in a fast-paced environment

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), Rise, Articulate 360

Excellent written and verbal communication skills

Strong problem-solving skills with a creative and solution-oriented mindset

Ability to manage change, ambiguity, and competing priorities effectively

Preferred qualifications

Experience in a similar corporate environment

Experience with microlearning tools such as 7Taps, Synthesia, and Vyond

Experience implementing ServiceNow; ServiceNow for HR preferred

High business acumen with the ability to translate organizational needs into impactful learning solutions

Familiarity with change management concepts and adoption strategies in technology transformations

Experience working in agile or phased deployment environments

Willingness to travel up to 10% as needed

Mindlance is an equal-opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and a work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

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