Overview
Echo is seeking a Sr. Account Executive who can skillfully provide solutions, creatively solve problems, and maintain contact and advocacy for our Managed National Accounts.
As a Sr. Account Executive, you will strive to go above and beyond customer expectations every day. Partnering with your team, you will schedule, book, and track each shipment to its completion across all modes of transportation (TL, LTL, Partial, Flatbed, etc.).
Responsibilities
Proficiency quoting all modes and verifying timely pick-ups and deliveries.
Serve as the primary point of contact for resolving both external and internal issues.
Ensure the financial health of each account.
Attend and contribute to QBR/client meetings to review performance and act on client feedback in partnership with Sales.
Maintain and update operating procedures as needed, working with inter-departmental teams to position the book of business for success.
Qualifications
BA/BS Degree with high GPA.
3+ years of customer service experience in a business services environment or 2+ years internal Echo operations experience.
Strong communication skills, both written and verbal.
Calm under pressure.
Superior business acumen.
Knowledge of relevant transportation modes.
Team player mentality.
What we offer
Competitive compensation package.
Medical, Dental, Vision, Disability, Life Insurance, and 401K.
Advancement potential.
Fun and energetic work environment.
About Echo Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
Work environment and EEO This job operates in an office environment and uses a computer, telephone and other office equipment as needed. The noise level is typical of an office with an open seating floor plan. The employee may encounter frequent interruptions and is regularly required to sit, talk, or hear.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Benefits
For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers
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As a Sr. Account Executive, you will strive to go above and beyond customer expectations every day. Partnering with your team, you will schedule, book, and track each shipment to its completion across all modes of transportation (TL, LTL, Partial, Flatbed, etc.).
Responsibilities
Proficiency quoting all modes and verifying timely pick-ups and deliveries.
Serve as the primary point of contact for resolving both external and internal issues.
Ensure the financial health of each account.
Attend and contribute to QBR/client meetings to review performance and act on client feedback in partnership with Sales.
Maintain and update operating procedures as needed, working with inter-departmental teams to position the book of business for success.
Qualifications
BA/BS Degree with high GPA.
3+ years of customer service experience in a business services environment or 2+ years internal Echo operations experience.
Strong communication skills, both written and verbal.
Calm under pressure.
Superior business acumen.
Knowledge of relevant transportation modes.
Team player mentality.
What we offer
Competitive compensation package.
Medical, Dental, Vision, Disability, Life Insurance, and 401K.
Advancement potential.
Fun and energetic work environment.
About Echo Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
Work environment and EEO This job operates in an office environment and uses a computer, telephone and other office equipment as needed. The noise level is typical of an office with an open seating floor plan. The employee may encounter frequent interruptions and is regularly required to sit, talk, or hear.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Benefits
For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers
#J-18808-Ljbffr