Service Contract Renewal Specialist
Mettler-Toledo International Inc., Lutz, Florida, United States, 33549
Our Opening and Your Responsibilities
Mettler-Toledo is a global leader in precision instruments with operations in 39 countries. Our Product Inspection Group (CI-Vision, Hi-Speed, and Safeline) provides industry-leading solutions in checkweighing, metal detection, machine vision, and x-ray systems.
About the Role The Telesales Specialist drives growth by selling and renewing service contracts through outbound calls, lead nurturing, and marketing campaigns. This role partners with field teams to deliver customized solutions and ensure exceptional customer service.
What You’ll Do
Sell and renew service contracts via outbound and inbound campaigns.
Qualify and nurture leads, moving them through the sales cycle to close.
Manage opportunities and data in CRM (SAP) to track pipeline progress.
Collaborate with field sales and service teams to meet customer needs.
Achieve targets for sales revenue, productivity, and conversion rates.
Deliver excellent service to increase customer retention and satisfaction.
What You Need to Succeed
Bachelor’s degree preferred; 2–3 years in sales, marketing, or customer service.
Proven outbound call center or telesales experience.
Strong communication, organization, and multitasking skills.
Experience with SAP or CRM systems a plus.
Competitive, proactive, and customer-focused mindset.
Our Offer to You
Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
Tuition reimbursement, employee wellness programs, plus other perks and discounts
Parental and caregiver leave policies
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide leadership in weighing
A brand name that is identified worldwide with precision, quality, and innovation
Thousands of patents, design and innovation awards
A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Details are provided in our Equal Employment Opportunity Policy. For information about EEO rights as an applicant, please refer to the policy and applicable guidance.
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About the Role The Telesales Specialist drives growth by selling and renewing service contracts through outbound calls, lead nurturing, and marketing campaigns. This role partners with field teams to deliver customized solutions and ensure exceptional customer service.
What You’ll Do
Sell and renew service contracts via outbound and inbound campaigns.
Qualify and nurture leads, moving them through the sales cycle to close.
Manage opportunities and data in CRM (SAP) to track pipeline progress.
Collaborate with field sales and service teams to meet customer needs.
Achieve targets for sales revenue, productivity, and conversion rates.
Deliver excellent service to increase customer retention and satisfaction.
What You Need to Succeed
Bachelor’s degree preferred; 2–3 years in sales, marketing, or customer service.
Proven outbound call center or telesales experience.
Strong communication, organization, and multitasking skills.
Experience with SAP or CRM systems a plus.
Competitive, proactive, and customer-focused mindset.
Our Offer to You
Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
Tuition reimbursement, employee wellness programs, plus other perks and discounts
Parental and caregiver leave policies
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide leadership in weighing
A brand name that is identified worldwide with precision, quality, and innovation
Thousands of patents, design and innovation awards
A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Details are provided in our Equal Employment Opportunity Policy. For information about EEO rights as an applicant, please refer to the policy and applicable guidance.
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