Customer Service Call Center Representative – 6-Month Contract
Location:
Columbus, OH
Pay:
$19 per hour
Employment Type:
Contract (6 months)
About the Role A leading financial institution is seeking motivated and customer-focused individuals to join our Call Center team as Customer Service Representatives. In this role, you will serve as the first point of contact for customers, providing support, resolving inquiries, and ensuring a positive customer experience in a fast-paced environment.
This is a great opportunity for candidates with strong communication skills who are looking to gain experience in a professional call center setting.
Qualifications
High school diploma or equivalent (required)
Previous call center or finance experience (required)
Strong verbal and written communication skills
Comfortable using computers and learning new systems
Ability to work in a fast-paced environment
Problem-solving mindset and patience when handling customer concerns
Reliable attendance and professionalism
Responsibilities
Handle inbound customer calls in a professional and courteous manner
Assist customers with questions, concerns, and service requests
Accurately document customer interactions in the system
Troubleshoot issues and provide appropriate solutions
Follow company policies and procedures while maintaining high service standards
Meet performance metrics related to call quality, accuracy, and efficiency
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Columbus, OH
Pay:
$19 per hour
Employment Type:
Contract (6 months)
About the Role A leading financial institution is seeking motivated and customer-focused individuals to join our Call Center team as Customer Service Representatives. In this role, you will serve as the first point of contact for customers, providing support, resolving inquiries, and ensuring a positive customer experience in a fast-paced environment.
This is a great opportunity for candidates with strong communication skills who are looking to gain experience in a professional call center setting.
Qualifications
High school diploma or equivalent (required)
Previous call center or finance experience (required)
Strong verbal and written communication skills
Comfortable using computers and learning new systems
Ability to work in a fast-paced environment
Problem-solving mindset and patience when handling customer concerns
Reliable attendance and professionalism
Responsibilities
Handle inbound customer calls in a professional and courteous manner
Assist customers with questions, concerns, and service requests
Accurately document customer interactions in the system
Troubleshoot issues and provide appropriate solutions
Follow company policies and procedures while maintaining high service standards
Meet performance metrics related to call quality, accuracy, and efficiency
#J-18808-Ljbffr