Customer Service Representative – 6-Month Contract
Pay:
$19 per hour Employment Type:
Contract (6 months) Schedule:
Monday - Friday (12pm-9pm EST) About the Role
A leading financial institution is seeking motivated and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will serve as the first point of contact for customers, providing support, resolving inquiries, and ensuring a positive customer experience in a fast-paced environment. This is a great opportunity for candidates with strong communication skills who are looking to gain experience in a professional career. Qualifications
High school diploma or equivalent (required) Strong verbal and written communication skills Comfortable using computers and learning new systems Ability to work in a fast-paced environment Problem-solving mindset and patience when handling customer concerns Reliable attendance and professionalism Responsibilities
Handle customer in a professional and courteous manner Assist customers with questions, concerns, and service requests Accurately document customer interactions in the system Troubleshoot issues and provide appropriate solutions Follow company policies and procedures while maintaining high service standards Meet performance metrics related to call quality, accuracy, and efficiency
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$19 per hour Employment Type:
Contract (6 months) Schedule:
Monday - Friday (12pm-9pm EST) About the Role
A leading financial institution is seeking motivated and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will serve as the first point of contact for customers, providing support, resolving inquiries, and ensuring a positive customer experience in a fast-paced environment. This is a great opportunity for candidates with strong communication skills who are looking to gain experience in a professional career. Qualifications
High school diploma or equivalent (required) Strong verbal and written communication skills Comfortable using computers and learning new systems Ability to work in a fast-paced environment Problem-solving mindset and patience when handling customer concerns Reliable attendance and professionalism Responsibilities
Handle customer in a professional and courteous manner Assist customers with questions, concerns, and service requests Accurately document customer interactions in the system Troubleshoot issues and provide appropriate solutions Follow company policies and procedures while maintaining high service standards Meet performance metrics related to call quality, accuracy, and efficiency
#J-18808-Ljbffr