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Commercial Loan Processor

BANKWEST - Rockford, Hanover, and Buffalo, Rockford, Minnesota, United States, 55373

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BANKWEST

is located just west of the Twin Cities, BANKWEST is an independent family owned community bank with 3 locations in Wright County. BANKWEST is searching for a full time Loan Processor with at least

3 years of experience . Competitive wage is based upon experience. Typical Hours are Monday - Friday 8:00AM to 5:00PM Duties include: Prepare proper loan documentation for commercial, real estate and consumer loans and letters of credit for loan officers Assist in the filing of UCC collateral, titles, mortgages, satisfactions and other loan documentation Typing of correspondence, memorandums, loan comments, credit summaries, payoff letters and various other miscellaneous projects as needed Insurance tracking of all collateral that is security of BANKWEST loans Image loan files according to established procedures to include new/renewal loan documents, comments, UCC filings, perfection of secured interest in titled property, etc., and follow up on pending documents to perfect collateral for each loan Input of new loans, extensions, AFTs, sweeps and loan maintenance on the Jack Henry System, CIF 20/20 and SunTell HMDA monitoring and reporting Tracking and requesting of financial information for commercial relationships Maintain and provide quality service to retail clients for credit, deposits and related services consistent with department objectives for profitability and credit quality; monitor and control accounts taking necessary measures to minimize bank risk Greet customers and process loan transactions as requested Listen for sales queues and refer customers to the appropriate staff for additional financial products and services offered by BANKWEST Keep abreast of changes in products, policies and procedures and attend training as needed Perform other duties as assigned Customer Service Assist customers with resolution of loan account problems and issues by phone or by servicing walk-in customers Provide excellent customer service to assure customer satisfaction with their banking relationship Provide backup to incoming phone calls as needed Notary Public duties as requested Perform other duties as assigned Required Education and Professional Skills High school degree required 3 years of loan processing experience required Knowledge of loan documentation requirements for all types of loan Ability to key, type, and process loan documentation with high degree of accuracy Knowledge of regulations, policies, procedures and guidelines that pertain to BANKWEST and loan functions Able to communicate thoughts clearly, both orally and written to both customers and bank staff Possesses a friendly disposition and enjoys working with the public Strong organizational skills, ability to prioritize workload and a willingness to be a team player with a good work commitment Computer/software knowledge of Microsoft Word, Excel, Outlook, and bank’s main operating system. Capable of operating phone system, fax machine, copier, printers, scanning, etc. Able to listen and relate to customers in a positive, energetic manner / empathetic to customer problems / understand customer needs and the elements of customer service Professionally represent BANKWEST’S image in the community Understand BANKWEST products and services, discuss them and cross-sell them in the bank or by phone Capacity to work under stress and handle difficult situations while maintaining composure Ability to prioritize workload Regular and punctual attendance Ability to get along well with fellow staff members Respect for confidentiality Responsible for the safety and security of the workplace See and embrace change as an opportunity Embrace BANKWEST’s Mission, Values, and Guidelines BANKWEST does not discriminate against applicants based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

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