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Employee Relations Specialist

Motion Recruitment, Atlanta, Georgia, United States, 30383

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Our client,

a leading accounting and finance software company,

is actively looking for a

Human Resources Support Specialist

to join their Human Resources team. This will be

fully remote, but must be able to come on-site to Atlanta, GA, occasionally.

*This role is a 1 year W2 contract with benefits and paid holidays!*

In this position, you will

handling escalations for their front-line human resources team and assist in answering all employee questions that may arise.

In this role, you will

manage a high volume of highly sensitive cases, including employee loss cases, hardship cases, and LOA cases.

Responsibilities:

Act as an

escalation point of contact and a coach to channel advisors

Provide guidance and support to employees as well as managers on cases that require subject matter expertise

Leverage playbooks, protocols, and requirements for case management as well as contribute to ongoing improvements

Provide end-to-end support to their employees

Maintain and update employee-facing HR processes and policy documentation

Desired Skills:

5 years of HR experience

Experience utilizing

Salesforce or ServiceNow

Strong ability to communicate with various levels of the organization on sensitive matters

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

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