Overview
We are seeking a Customer Retention Representative in Maricopa, AZ, to enhance client satisfaction and foster loyalty.
Responsibilities
Engage with customers via phone, email, and chat to resolve issues and promote retention.
Identify customer needs and offer tailored solutions to improve their experience.
Maintain accurate records of interactions and follow-up actions.
Collaborate with teams to develop retention strategies and improve service quality.
Provide feedback to management on common issues and potential improvements.
Qualifications Skills include excellent communication, problem-solving, and empathy.
Benefits Benefits include competitive pay, health insurance, paid time off, and professional development opportunities.
Join us to make a positive impact and grow your career!
#J-18808-Ljbffr
Responsibilities
Engage with customers via phone, email, and chat to resolve issues and promote retention.
Identify customer needs and offer tailored solutions to improve their experience.
Maintain accurate records of interactions and follow-up actions.
Collaborate with teams to develop retention strategies and improve service quality.
Provide feedback to management on common issues and potential improvements.
Qualifications Skills include excellent communication, problem-solving, and empathy.
Benefits Benefits include competitive pay, health insurance, paid time off, and professional development opportunities.
Join us to make a positive impact and grow your career!
#J-18808-Ljbffr