Overview
We are seeking a
Retention Agent - Customer Facing
in Maricopa, AZ to engage with customers and enhance satisfaction.
Responsibilities
Handle customer inquiries, resolve issues, and promote retention strategies
Build strong relationships through effective communication and problem-solving
Identify opportunities to upsell and cross-sell products/services
Maintain detailed records of customer interactions and feedback
Collaborate with team members to improve retention processes
Qualifications Skills Needed: Excellent communication, active listening, problem-solving, and interpersonal skills.
Benefits Benefits include: Competitive pay, health insurance, paid time off, and growth opportunities.
#J-18808-Ljbffr
Retention Agent - Customer Facing
in Maricopa, AZ to engage with customers and enhance satisfaction.
Responsibilities
Handle customer inquiries, resolve issues, and promote retention strategies
Build strong relationships through effective communication and problem-solving
Identify opportunities to upsell and cross-sell products/services
Maintain detailed records of customer interactions and feedback
Collaborate with team members to improve retention processes
Qualifications Skills Needed: Excellent communication, active listening, problem-solving, and interpersonal skills.
Benefits Benefits include: Competitive pay, health insurance, paid time off, and growth opportunities.
#J-18808-Ljbffr