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Customer Service Representative

Remote Jobs, California, Missouri, United States, 65018

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Overview

Employer Industry: Real Estate Why consider this job opportunity: Work from home flexibility Health care plan including medical, dental, and vision coverage Opportunity to engage with clients and help them navigate the home-selling process Supportive and collaborative work environment with a focus on team success Chance to continuously learn about the real estate market and improve customer service strategies What to Expect (Job Responsibilities)

Answer incoming customer inquiries through phone, email, and chat Assist clients in understanding the cash offer process and address their questions Resolve customer complaints and issues in a timely and professional manner Maintain accurate records of all customer interactions and transactions Collaborate with the sales and marketing team to enhance customer service strategies What is Required (Qualifications)

High school diploma or equivalent; associate's or bachelor's degree preferred Proven experience in customer service or a related field Excellent verbal and written communication skills Strong problem-solving abilities and a customer-centric attitude Ability to work efficiently both independently and in a team environment How to Stand Out (Preferred Qualifications)

Familiarity with real estate terminology and processes Proficiency in using customer service software and Microsoft Office Suite #RealEstate #CustomerService #WorkFromHome #CareerOpportunity #HealthCareBenefits We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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