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Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
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At the Y, strengthening community is our cause. If you think you have what it takes, apply today!

Member Service Representatives are responsible to:

Promote and sell memberships and services

Learn to give quality tours according to the goals and interests of our members

Scan member cards and greet by name

Build relationships and retain members

Answer member questions in a prompt, professional, and friendly manner

Attend paid trainings and meetings, and learn new skills

Work with a team to make a lasting difference in your community

Light cleaning, washing/folding towels, making coffee, stocking cups and creamer, and making our members feel valued and appreciated

As a

Member Services Representative , you’ll be the face of the YMCA, creating a welcoming and inclusive environment for members of all backgrounds and abilities.

Your responsibilities will include:

Give quality tours to potential new members

Promoting and selling

memberships as well as other YMCA programs

(e.g., swim lessons, youth sports, personal training, etc.)

Being knowledgeable about program offerings and

proactively looking up accurate information

online or through internal systems when needed

Giving quality tours tailored to the interests of prospective members

Greeting members by name and scanning members in

Building relationships and helping retain members

Providing prompt, friendly, and professional service

Multitasking in a fast-paced environment while managing front desk responsibilities

Participating in paid trainings and team meetings

Performing light cleaning duties and helping with hospitality tasks (e.g., making coffee, folding towels, stocking supplies)

Supporting your team to create a positive and engaging environment

Schedule:

Flexible hours : Monday - Saturday: Open 5:45 am - 11:00 am, Close 4:00 pm - 9:00 pm

Hours vary between

10 to 29 per week , depending on branch needs

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