Customer Service Representative
California Staffing, Ontario, California, United States, 91761
Customer Service Representative
As a Customer Experience Representative, you will play a crucial role in ensuring our customers receive exceptional service. Responsibilities include reviewing the accuracy of incoming orders and efficiently collecting and inputting orders submitted via fax, email, voicemail, or online order entry systems. You will provide comprehensive support to the Account Specialist, ensuring seamless order processing and customer satisfaction. You will accurately process orders and perform data entry tasks to maintain up-to-date and precise records. You will ensure the accuracy of outgoing orders, verifying all details before final submission. You will operate as an integral part of the office support staff, assisting with various administrative tasks. You will scan, file, and upload documents to maintain organized and accessible records. You will order and manage office supplies to ensure the office runs smoothly. You will assist with scheduling appointments and managing calendars to optimize efficiency. Essential skills include strong attention to detail and accuracy, excellent organizational and multitasking skills, proficiency in data entry and office software, strong communication and interpersonal skills, the ability to work independently and as part of a team, and proficiency in Microsoft Office Suite. Additional skills and qualifications include experience in customer service and support, familiarity with purchase order processes, and proficiency in MS Excel. The role involves working in a dynamic office setting, using various office software and tools. The position requires standard office hours, with a focus on maintaining organized and efficient operations. Casual business attire is expected. This is a Contract to Hire position based out of Ontario, CA. The pay range for this position is $23.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: medical, dental & vision; critical illness, accident, and hospital; 401(k) retirement plan
pre-tax and Roth post-tax contributions available; life insurance (voluntary life & AD&D for the employee and dependents); short and long-term disability; health spending account (HSA); transportation benefits; employee assistance program; time off/leave (PTO, vacation or sick leave). This is a fully onsite position in Ontario, CA. The application deadline for this position is anticipated to close on Feb 11, 2026. Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific, and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
As a Customer Experience Representative, you will play a crucial role in ensuring our customers receive exceptional service. Responsibilities include reviewing the accuracy of incoming orders and efficiently collecting and inputting orders submitted via fax, email, voicemail, or online order entry systems. You will provide comprehensive support to the Account Specialist, ensuring seamless order processing and customer satisfaction. You will accurately process orders and perform data entry tasks to maintain up-to-date and precise records. You will ensure the accuracy of outgoing orders, verifying all details before final submission. You will operate as an integral part of the office support staff, assisting with various administrative tasks. You will scan, file, and upload documents to maintain organized and accessible records. You will order and manage office supplies to ensure the office runs smoothly. You will assist with scheduling appointments and managing calendars to optimize efficiency. Essential skills include strong attention to detail and accuracy, excellent organizational and multitasking skills, proficiency in data entry and office software, strong communication and interpersonal skills, the ability to work independently and as part of a team, and proficiency in Microsoft Office Suite. Additional skills and qualifications include experience in customer service and support, familiarity with purchase order processes, and proficiency in MS Excel. The role involves working in a dynamic office setting, using various office software and tools. The position requires standard office hours, with a focus on maintaining organized and efficient operations. Casual business attire is expected. This is a Contract to Hire position based out of Ontario, CA. The pay range for this position is $23.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: medical, dental & vision; critical illness, accident, and hospital; 401(k) retirement plan
pre-tax and Roth post-tax contributions available; life insurance (voluntary life & AD&D for the employee and dependents); short and long-term disability; health spending account (HSA); transportation benefits; employee assistance program; time off/leave (PTO, vacation or sick leave). This is a fully onsite position in Ontario, CA. The application deadline for this position is anticipated to close on Feb 11, 2026. Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific, and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.