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Retention Agent - No Sales Experience Required

RG&T Solutions, Casa Grande, Arizona, United States, 85230

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Overview

Retention Agent

in

Casa Grande, AZ

to help maintain strong customer relationships and ensure satisfaction. Responsibilities

Engaging with customers via phone and email to address inquiries and resolve issues Assisting customers in understanding services and solutions Providing exceptional service to promote customer loyalty Documenting interactions accurately in CRM systems Collaborating with team members to improve retention strategies Skills

Excellent communication and listening skills Problem-solving mindset Customer-focused attitude Ability to work in a team environment Benefits

Competitive pay and performance bonuses Flexible scheduling Health and wellness benefits Opportunities for growth and development

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