Overview
We are seeking a dedicated
Retention Representative
in Casa Grande, AZ to foster strong customer relationships and improve retention rates. Responsibilities
Engaging with customers via phone, email, and chat to address concerns and provide solutions. Identifying opportunities to enhance customer satisfaction and loyalty. Resolving issues promptly and professionally, ensuring positive experiences. Documenting interactions and updating customer records accurately. Collaborating with teams to develop retention strategies. Skills Needed
Excellent communication and interpersonal skills. Problem-solving and active listening abilities. Customer-focused mindset with a positive attitude. Ability to work in a fast-paced environment and adapt quickly. Benefits Include
Competitive salary and incentives. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for growth and development.
#J-18808-Ljbffr
We are seeking a dedicated
Retention Representative
in Casa Grande, AZ to foster strong customer relationships and improve retention rates. Responsibilities
Engaging with customers via phone, email, and chat to address concerns and provide solutions. Identifying opportunities to enhance customer satisfaction and loyalty. Resolving issues promptly and professionally, ensuring positive experiences. Documenting interactions and updating customer records accurately. Collaborating with teams to develop retention strategies. Skills Needed
Excellent communication and interpersonal skills. Problem-solving and active listening abilities. Customer-focused mindset with a positive attitude. Ability to work in a fast-paced environment and adapt quickly. Benefits Include
Competitive salary and incentives. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for growth and development.
#J-18808-Ljbffr