Overview
We are seeking a Customer Retention Representative in Casa Grande, AZ, to enhance client satisfaction and loyalty.
Responsibilities
Engaging with customers via phone, email, and chat to address inquiries and concerns
Identifying opportunities to improve customer experience and retention
Building strong relationships to foster long-term loyalty
Providing product and service information to support customer needs
Documenting interactions and updating customer accounts accurately
Qualifications
Excellent communication and interpersonal skills
Problem-solving and conflict-resolution abilities
Customer-focused mindset
Ability to work independently and as part of a team
Benefits Benefits include competitive pay, health insurance, paid time off, and growth opportunities.
#J-18808-Ljbffr
Responsibilities
Engaging with customers via phone, email, and chat to address inquiries and concerns
Identifying opportunities to improve customer experience and retention
Building strong relationships to foster long-term loyalty
Providing product and service information to support customer needs
Documenting interactions and updating customer accounts accurately
Qualifications
Excellent communication and interpersonal skills
Problem-solving and conflict-resolution abilities
Customer-focused mindset
Ability to work independently and as part of a team
Benefits Benefits include competitive pay, health insurance, paid time off, and growth opportunities.
#J-18808-Ljbffr