
Senior Customer Success Advocate — Remote & Retention Lead
Lumen, Washington, District of Columbia, us, 20022
A leading telecommunications company is seeking a Customer Success Advocate Sr in Washington, DC. This role focuses on managing Inside and Mid-Market customer accounts, ensuring revenue retention and enhancing customer success through mentoring and handling complex accounts. The ideal candidate has over 5 years of customer success experience and the ability to lead account management independently. Compensation includes a salary range of $69,132 - $92,169 based on location.
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