
Senior Customer Success Advocate — Remote & Retention Lead
Lumen, Saint Paul, Minnesota, United States, 55199
A leading telecommunications company is seeking a Customer Success Advocate Sr to enhance customer engagement and revenue retention. This role requires strong experience in managing Inside and Mid-Market accounts, and the ability to mentor peers effectively. The ideal candidate will have a Bachelor's degree and over 5 years in customer success or account management. This position includes specific responsibilities like being a subject matter expert, engaging in mentoring and actively managing complex accounts. Competitive compensation and benefits are offered.
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