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Wire Payments Specialist

Ameris Bank, Atlanta, Georgia, United States, 30383

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Overview

Ameris Bank

is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer\'s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate.

Responsibilities

Process incoming and outgoing wires in compliance with bank's policies and procedures.

Monitor queues and ensure that all tasks are completed in a timely manner.

Communicate with banking officers to secure proper approvals for wire policy exceptions.

Setup CIF records in accordance with the wire agreement obtained by the Frontline.

Perform call back verifications to customers when required.

Investigate, close and provide error resolution.

Submit wire recalls and track progress of returns.

Communicate with external financial institutions in regard to wire transfers.

Monitor and report fraudulent activity.

Assist in the implementation of new products and software to gain / enhance operational efficiencies.

Required Knowledge, Skills and Competencies

Strong oral and written communication skills.

Sound critical thinking, problem solving, and analytical skills.

Detail-oriented, with strong organizational skills.

Strong time management skills and ability to handle multiple tasks simultaneously.

Intermediate computer proficiency.

Intermediate proficiency in Microsoft Office Suite Products.

Industry and Work Experience 0-2 years of banking/wire-transfer experience required.

Academic

High school diploma or GED required.

Associate\'s degree or equivalent work experience preferred.

Benefits Available to Employees Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

Medical, Dental and Vision Insurance

Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment

Life Insurance provided at no additional cost to employees

Accidental Death & Dismemberment Coverage

Long-Term Disability Coverage

Paid Sick and Vacation Leave

11 Holidays

Volunteer/Service Day

Employee Stock Purchase Plan

401(k) Retirement Plan

Ameris Bank matches 50% of your first 8% of contributions to the plan

Flexible Spending Accounts

Health Savings Account

Health Reimbursement Arrangement

Supplemental Life & Other Insurance Plans

Identity Theft Protection

Pet Insurance

Legal Insurance

Employee Assistance Program

Employee Advocacy Program

Tickets at Work (Entertainment discounts for Ameris Bank Employees)

AT&T Employee Discount

Wellness Discounts for Medical Premiums and Other Rewards

Employee Referral Incentive

Education Assistance

Employee Resource Groups

Banking Advantages for Employees In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

Free Interest Checking

Free Safe Deposit Box

Free Money Orders, Travelers\' Checks and Cashier Checks

Discount on Mortgage Origination Fee

Free Online Banking and Free Unlimited Online Bill Payment

Employee Banking Perks

Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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