Director, Customer Support - AI-Driven Ops Leader

A global healthcare technology provider is seeking a Director of Customer Support based in North America to lead and optimize the customer support team. The role encompasses managing support operations, collaborating cross-functionally, and integrating AI solutions to enhance customer experience. Ideal candidates should have extensive experience in B2B customer support, particularly in the healthcare SaaS sector, and be able to leverage support metrics for strategic decision-making. A competitive benefits package is included. #J-18808-Ljbffr