Director, Customer Support - Healthcare SaaS (Remote)

A leading healthcare technology company is seeking a Director of Customer Support to lead and enhance the customer experience across North America. This role requires strong leadership skills, experience in customer support within a B2B environment, and a focus on process optimization. The candidate should be knowledgeable about support metrics for strategic planning and have experience with tools like Salesforce and Zendesk. The position allows for hybrid or remote work and offers a comprehensive benefits package. #J-18808-Ljbffr