Overview
Account Manager (Full-Time, On-Site) — Alexander, AR
Lawn Doctor of W. Little Rock
Company Description Lawn Doctor of W. Little Rock has been a trusted leader in lawn care, tree and shrub care, and pest control services in central Arkansas since 1996. We’re committed to helping customers enjoy healthy, beautiful outdoor spaces that improve their quality of life. Our services include lawn fertilization, weed control, tree & shrub care, and pest solutions. Lawn Doctor is known for our service guarantee, modern treatments, and prescriptive programs delivered by licensed and insured technicians. Join a respected brand at the forefront of the lawn care industry and be part of our mission to create lush, vibrant landscapes.
Role Description This is a
full-time, on-site
role for an
Account Manager
based in
Alexander, AR . The Account Manager manages a portfolio of customers and helps grow accounts through excellent communication, follow-through, and smart program recommendations.
What You’ll Do
Customer Relations
Serve as the primary point of contact for assigned accounts (phone, email, text)
Resolve concerns quickly and professionally, coordinating with operations and technicians
Proactively follow up after services, answer questions, and reinforce the value of our programs
Support retention efforts (renewals, holds, save offers, and service calls)
Sales & Growth
Recommend the best programs for each property: lawn fertilization & weed control, Tree & Shrub, and pest services
Make outbound calls/texts for upsells, renewals, and seasonal campaigns
Identify cross-sell opportunities and clearly explain benefits and expectations
Meet weekly/monthly sales and retention goals and track results
Account Support & Admin
Maintain accurate notes and customer details in our CRM
Schedule and coordinate services with the office and field team
Process payments, update billing preferences, and assist with installment options
Document conversations, outcomes, and next steps
Qualifications
Strong communication skills and confidence on the phone
Natural relationship-builder with a customer-first mindset
Comfortable with goal-based work (sales/retention metrics)
Organized, detail-oriented, and able to manage multiple accounts
Tech-savvy (CRM, email, spreadsheets, texting platforms)
Prior experience in account management, customer success, inside sales, or service advising is a plus
Lawn, landscape, or pest industry experience is helpful—but not required (we’ll train the right person)
Associate/Bachelor’s degree in Business, Marketing, or related field or equivalent work experience
Benefits
Competitive pay structure (base + commission/bonus)
Paid training and ongoing coaching
Growth opportunity within a stable, locally owned business
Supportive team culture and clear expectations
Employee discounts on Lawn Doctor services (within our service area)
Compensation: $35,000.00 - $50,000.00 per year
Our Franchisees Need People Like You
Here at Lawn Doctor, we have a very simple approach to our work—be safe, have fun, and change the world one lawn at a time. It’s the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry.
Lawn Doctor locations across the country offer phenomenal employment opportunities. Whether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated.
Since each of our franchises is locally owned, you’ll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you.
We appreciate your interest and hope to have you on board a local franchise team as soon as possible.
Note:
All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
#J-18808-Ljbffr
Lawn Doctor of W. Little Rock
Company Description Lawn Doctor of W. Little Rock has been a trusted leader in lawn care, tree and shrub care, and pest control services in central Arkansas since 1996. We’re committed to helping customers enjoy healthy, beautiful outdoor spaces that improve their quality of life. Our services include lawn fertilization, weed control, tree & shrub care, and pest solutions. Lawn Doctor is known for our service guarantee, modern treatments, and prescriptive programs delivered by licensed and insured technicians. Join a respected brand at the forefront of the lawn care industry and be part of our mission to create lush, vibrant landscapes.
Role Description This is a
full-time, on-site
role for an
Account Manager
based in
Alexander, AR . The Account Manager manages a portfolio of customers and helps grow accounts through excellent communication, follow-through, and smart program recommendations.
What You’ll Do
Customer Relations
Serve as the primary point of contact for assigned accounts (phone, email, text)
Resolve concerns quickly and professionally, coordinating with operations and technicians
Proactively follow up after services, answer questions, and reinforce the value of our programs
Support retention efforts (renewals, holds, save offers, and service calls)
Sales & Growth
Recommend the best programs for each property: lawn fertilization & weed control, Tree & Shrub, and pest services
Make outbound calls/texts for upsells, renewals, and seasonal campaigns
Identify cross-sell opportunities and clearly explain benefits and expectations
Meet weekly/monthly sales and retention goals and track results
Account Support & Admin
Maintain accurate notes and customer details in our CRM
Schedule and coordinate services with the office and field team
Process payments, update billing preferences, and assist with installment options
Document conversations, outcomes, and next steps
Qualifications
Strong communication skills and confidence on the phone
Natural relationship-builder with a customer-first mindset
Comfortable with goal-based work (sales/retention metrics)
Organized, detail-oriented, and able to manage multiple accounts
Tech-savvy (CRM, email, spreadsheets, texting platforms)
Prior experience in account management, customer success, inside sales, or service advising is a plus
Lawn, landscape, or pest industry experience is helpful—but not required (we’ll train the right person)
Associate/Bachelor’s degree in Business, Marketing, or related field or equivalent work experience
Benefits
Competitive pay structure (base + commission/bonus)
Paid training and ongoing coaching
Growth opportunity within a stable, locally owned business
Supportive team culture and clear expectations
Employee discounts on Lawn Doctor services (within our service area)
Compensation: $35,000.00 - $50,000.00 per year
Our Franchisees Need People Like You
Here at Lawn Doctor, we have a very simple approach to our work—be safe, have fun, and change the world one lawn at a time. It’s the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry.
Lawn Doctor locations across the country offer phenomenal employment opportunities. Whether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated.
Since each of our franchises is locally owned, you’ll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you.
We appreciate your interest and hope to have you on board a local franchise team as soon as possible.
Note:
All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
#J-18808-Ljbffr