Senior AI Insights & CX Strategy Consultant

A leading insurance provider in Columbus, OH, is seeking a candidate to lead complex cross-functional initiatives aimed at enhancing customer experience through AI-driven insights and performance metrics. Applicants should have 5–7+ years of experience in analytics or project management, excellent project leadership skills, and proficiency in tools like SQL and Power BI. The role aims to improve member service quality and requires strong communication and analytical capabilities. #J-18808-Ljbffr