Overview
This dynamic, high performance leadership position offers growth opportunity and great benefits in a positive atmosphere that promotes healthy living and encourages self-care. This position calls for an administrative rock star and coachable leader who will be managing daily operations, creating incredible client experiences, and guiding the location and team in growth and excellence. Established 16 years ago, Symmetry360 (Sister company to Elixir Massage) has built a culture anchored in authentic connection, integrity, and a growth mindset with aim to provide an exceptional experience for our clients in every interaction and help them include massage as regular part of a healthy lifestyle.
Compensation and Benefits
$45,000+ Base wage plus location sales bonuses and commissions (Base wages paid hourly)
$2,150 Medical / Vision / Dental / AFLAC insurance
$865-$3,460 Paid Time Off (1st year – 7th year)
$1,500 Free massage services every month. Additional discounted services available
$2,340-$7,020 Free Infrared Sauna services (1x/week - 3x/week)
Sales commission - Retail, packages, memberships
Continual development and ongoing training
$46,855-$54,130 total compensation PLUS sales bonus and commission
Qualifications
Experience managing a massage spa/wellness center preferred but not required
Experience managing a team – training, schedules, accountability, etc.
Demonstrate leadership with a focus on cultivating a positive team culture
Working knowledge of Microsoft Office and Office365 products
Base knowledge of business financials and budgeting
Experience with or ability to learn Meevo booking software
Hard working and coachable with the desire for growth and learning
Demonstrate impeccable attention to detail
Professional demeanor and appearance that sets the bar for others
Multi-Tasker able to prioritize and problem solve – must be calm under fire
Solution oriented and self-driven with a take-charge attitude
Have a heart to serve and be mission minded
Able to work flexible days/nights including some weekends
Job duties
Hiring, onboarding and training
Managing Front Desk and Massage Therapist team – accountability, disciplinary, schedules, rewards
Support for Location Director in tasks and responsibilities
Regularly scheduled front desk shifts
Coaching, training and mentoring staff
Responsible for location supply/equipment management and ordering
Working with location budgets and reporting spreadsheets
Work with Location Director to meet location sales, staff and client related goals
Inventory tracking and product merchandising
Master of the client schedule – demonstrating initiative in maximizing daily utilization
Managing/maintaining an immaculate overall spa appearance and ambiance – interior and exterior spaces and an eye for aesthetics
Ensuring all cash management is accurate and sensitive information is handled properly
Handle client/customer service issues swiftly
Executing internal marketing initiatives
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Compensation and Benefits
$45,000+ Base wage plus location sales bonuses and commissions (Base wages paid hourly)
$2,150 Medical / Vision / Dental / AFLAC insurance
$865-$3,460 Paid Time Off (1st year – 7th year)
$1,500 Free massage services every month. Additional discounted services available
$2,340-$7,020 Free Infrared Sauna services (1x/week - 3x/week)
Sales commission - Retail, packages, memberships
Continual development and ongoing training
$46,855-$54,130 total compensation PLUS sales bonus and commission
Qualifications
Experience managing a massage spa/wellness center preferred but not required
Experience managing a team – training, schedules, accountability, etc.
Demonstrate leadership with a focus on cultivating a positive team culture
Working knowledge of Microsoft Office and Office365 products
Base knowledge of business financials and budgeting
Experience with or ability to learn Meevo booking software
Hard working and coachable with the desire for growth and learning
Demonstrate impeccable attention to detail
Professional demeanor and appearance that sets the bar for others
Multi-Tasker able to prioritize and problem solve – must be calm under fire
Solution oriented and self-driven with a take-charge attitude
Have a heart to serve and be mission minded
Able to work flexible days/nights including some weekends
Job duties
Hiring, onboarding and training
Managing Front Desk and Massage Therapist team – accountability, disciplinary, schedules, rewards
Support for Location Director in tasks and responsibilities
Regularly scheduled front desk shifts
Coaching, training and mentoring staff
Responsible for location supply/equipment management and ordering
Working with location budgets and reporting spreadsheets
Work with Location Director to meet location sales, staff and client related goals
Inventory tracking and product merchandising
Master of the client schedule – demonstrating initiative in maximizing daily utilization
Managing/maintaining an immaculate overall spa appearance and ambiance – interior and exterior spaces and an eye for aesthetics
Ensuring all cash management is accurate and sensitive information is handled properly
Handle client/customer service issues swiftly
Executing internal marketing initiatives
#J-18808-Ljbffr