A government IT service provider is seeking a Help Desk Analyst for a full-time remote position supporting the Department of Veteran Affairs. This role includes resolving help desk tickets, interacting with users, and collaborating with project teams. Candidates should have a Bachelor's degree, with 2-5 years of relevant experience and proficiency in basic office software. The role requires strong communication skills and a customer-centric approach to enhance user satisfaction. Salary is expected between $60,000 and $65,000 annually.
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