A government IT solutions provider is hiring a Help Desk Analyst to support the Department of Veteran Affairs. This role entails resolving help desk tickets, maintaining documentation, and interacting with users professionally. Candidates should possess a Bachelor's degree and 2-5 years of relevant experience. A customer-centric approach and proficiency in ServiceNow are essential. This is a full-time remote position offering a competitive salary of $60,000 - $65,000 per year.
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