Director of Customer Experience & 24/7 Support Excellence

A leading energy technology company based in Pewaukee, WI, is seeking a Director of Customer Experience to lead a high-volume customer support operation. This role involves mentoring leaders, overseeing various support channels, and implementing process improvements for a seamless customer journey. Ideal candidates will have extensive leadership experience in customer service, a strong background in process improvement methodologies, and familiarity with CRM tools. The position offers an opportunity to make a significant impact in a growing organization. #J-18808-Ljbffr