BANKING ASSISTANT - COMMERCIAL & PRIVATE BANKING
Coastal States Bank, Mount Pleasant, South Carolina, United States, 29464
Banking Assistant - Commercial & Private Banking
The Banking Assistant supports the Regional President in managing client relationships and is focused on three primary areas: Loans, Deposits, Treasury and General Client Service. This position works closely with clients, closing attorneys and other internal CSB team members to deliver an overall exceptional client experience. Focus areas for the Banking Assistant fall into three (3) key areas: Loans: Leads the effort in the pre-closing, closing and post-closing process for commercial loans, real estate loans, lines of credit and letters of credit. Initiate new loan opportunities and renewals in nCino. Review closing documents (pre-closing) for accuracy associated with the loan approvals. Execute funding for closings, initiate wires. Review and process loan draw requests. Review closed loan package (post-closing); prepare and process for booking. Order real estate and equipment appraisals. Maintain weekly and monthly reports as required by management. Manage (clear) financial statement and collateral exceptions to exceed bank expectations. Deposits/Treasury: Initiates new deposit account openings for clients. Stays informed of Treasury services used by clients and is expected to recommend new services to the assigned Banker. Initiate and complete all required documentation for new deposit accounts
with Banker approval. Daily inspection of client Overdrafts and NSF activity
pay or return with Banker approval. Accurately execute wire transfers
with Banker approval. Initiate new deposit and treasury opportunities in Salesforce. General Client Service: Responsible for providing general day to day servicing to exceed the client's expectations. Partners with the assigned Banker to perform as a key point of contact for clients. Provide overall exceptional service to both internal and external clients. Act as a primary resource to resolve complex and simple client matters. Clearly and proactively communicates with clients as directed by the assigned Banker and on an as needed basis. Critical Success Factors: Deep understanding of banking regulations. Self-Motivated and Team Player. Responsiveness with the ability to effectively prioritize work and deadlines. Provides Exceptional Customer Service. High Attention to Detail. Organizational Skills. Strong Ethics. Strong analytical and problem-solving skills. Excellent Written and Oral Communication Skills. Preferred Education/Experience/Software: Two or four-year degree preferred, high school or equivalent degree required. One to five years of banking experience required, or an equivalent combination of education and experience may be acceptable. Completes diverse deadline driven tasks. Works with highly sensitive and confidential information. May act as a resource to other internal staff. Knowledgeable in a wide range of Microsoft Office software applications. Proficient with Fiserv, nCino and other necessary bank platforms. Additional Requirements: The responsibility to acquire and maintain the required knowledge of State and Federal Banking regulations and policies. Training: Responsible for the timely completion of all required compliance training such has BSA, Information Security, and other job specific training as assigned. Work Environment/Physical Demands: Professional office environment. While performing the duties of this position, the team member is regularly required to operate standard office equipment. The team member is frequently required to communicate and perceive. The position is primarily stationary and not substantially exposed to adverse environmental conditions and requires sedentary work such as exerting up to 10 pounds of force 5% of the time and a negligible amount of force approximately 95% of the time.
The Banking Assistant supports the Regional President in managing client relationships and is focused on three primary areas: Loans, Deposits, Treasury and General Client Service. This position works closely with clients, closing attorneys and other internal CSB team members to deliver an overall exceptional client experience. Focus areas for the Banking Assistant fall into three (3) key areas: Loans: Leads the effort in the pre-closing, closing and post-closing process for commercial loans, real estate loans, lines of credit and letters of credit. Initiate new loan opportunities and renewals in nCino. Review closing documents (pre-closing) for accuracy associated with the loan approvals. Execute funding for closings, initiate wires. Review and process loan draw requests. Review closed loan package (post-closing); prepare and process for booking. Order real estate and equipment appraisals. Maintain weekly and monthly reports as required by management. Manage (clear) financial statement and collateral exceptions to exceed bank expectations. Deposits/Treasury: Initiates new deposit account openings for clients. Stays informed of Treasury services used by clients and is expected to recommend new services to the assigned Banker. Initiate and complete all required documentation for new deposit accounts
with Banker approval. Daily inspection of client Overdrafts and NSF activity
pay or return with Banker approval. Accurately execute wire transfers
with Banker approval. Initiate new deposit and treasury opportunities in Salesforce. General Client Service: Responsible for providing general day to day servicing to exceed the client's expectations. Partners with the assigned Banker to perform as a key point of contact for clients. Provide overall exceptional service to both internal and external clients. Act as a primary resource to resolve complex and simple client matters. Clearly and proactively communicates with clients as directed by the assigned Banker and on an as needed basis. Critical Success Factors: Deep understanding of banking regulations. Self-Motivated and Team Player. Responsiveness with the ability to effectively prioritize work and deadlines. Provides Exceptional Customer Service. High Attention to Detail. Organizational Skills. Strong Ethics. Strong analytical and problem-solving skills. Excellent Written and Oral Communication Skills. Preferred Education/Experience/Software: Two or four-year degree preferred, high school or equivalent degree required. One to five years of banking experience required, or an equivalent combination of education and experience may be acceptable. Completes diverse deadline driven tasks. Works with highly sensitive and confidential information. May act as a resource to other internal staff. Knowledgeable in a wide range of Microsoft Office software applications. Proficient with Fiserv, nCino and other necessary bank platforms. Additional Requirements: The responsibility to acquire and maintain the required knowledge of State and Federal Banking regulations and policies. Training: Responsible for the timely completion of all required compliance training such has BSA, Information Security, and other job specific training as assigned. Work Environment/Physical Demands: Professional office environment. While performing the duties of this position, the team member is regularly required to operate standard office equipment. The team member is frequently required to communicate and perceive. The position is primarily stationary and not substantially exposed to adverse environmental conditions and requires sedentary work such as exerting up to 10 pounds of force 5% of the time and a negligible amount of force approximately 95% of the time.