Ready to put your bilingual skills to work and earn steady pay plus future bonuses and growth opportunity? Apply today and take the next step toward a long-term career in auto finance customer service with CornerStone Staffing. Positions are filling quickly—don’t miss out!
Bilingual Customer Service Representative
(must be bilingual in English/Spanish)
Fort Worth, TX 76137 | Onsite
COMPENSATION & SCHEDULE • Pay: $15.00–$16.50/hr (based on experience) • Monthly Bonus: $300–$500 per month once hired permanent • Overtime available • Temp-to-Perm Opportunity • Schedule: 8-hour shift between 7:00 AM – 10:00 PM (start times: 7am, 8am, 9am, or 1pm) • Must be flexible to work up to 2 Saturdays per month
ROLE IMPACT As an Account Representative, you play a key role in helping customers bring their auto finance accounts current through empathy, problem-solving, and negotiation. You’ll manage inbound and outbound calls, work payment arrangements, and ensure every interaction aligns with compliance and customer care standards. Success is measured by your ability to resolve accounts efficiently while maintaining a professional, customer-first approach.
KEY RESPONSIBILITIES • Handle early-stage and delinquent auto account collections through inbound and outbound calls • Negotiate payment arrangements and offer alternative resolutions to bring accounts current • Accurately document all customer interactions and follow up on commitments • Perform skip tracing and contact customers using various communication channels • Meet or exceed daily, weekly, and monthly collection and compliance goals
MINIMUM QUALIFICATIONS • High School Diploma or GED • 1+ year of recent customer service experience (MUST be in an Office setting. Retail or Fast Food experience will not be considered) • Bilingual English/Spanish REQUIRED • Strong communication and negotiation skills, both written and verbal • Comfortable in a fast-paced, high-volume call center environment
CORE TOOLS & SYSTEMS • Auto finance account systems (training provided) • Dialer/call center platforms • Microsoft Office Suite • Skip tracing databases
PREFERRED SKILLS • Prior experience in collections, accounts receivable, or call center environments • Proven track record of meeting or exceeding performance metrics • Strong problem-solving and conflict-resolution abilities
LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
https://www.cornerstonestaffing.com/privacy
#Southlake123
Bilingual Customer Service Representative
(must be bilingual in English/Spanish)
Fort Worth, TX 76137 | Onsite
COMPENSATION & SCHEDULE • Pay: $15.00–$16.50/hr (based on experience) • Monthly Bonus: $300–$500 per month once hired permanent • Overtime available • Temp-to-Perm Opportunity • Schedule: 8-hour shift between 7:00 AM – 10:00 PM (start times: 7am, 8am, 9am, or 1pm) • Must be flexible to work up to 2 Saturdays per month
ROLE IMPACT As an Account Representative, you play a key role in helping customers bring their auto finance accounts current through empathy, problem-solving, and negotiation. You’ll manage inbound and outbound calls, work payment arrangements, and ensure every interaction aligns with compliance and customer care standards. Success is measured by your ability to resolve accounts efficiently while maintaining a professional, customer-first approach.
KEY RESPONSIBILITIES • Handle early-stage and delinquent auto account collections through inbound and outbound calls • Negotiate payment arrangements and offer alternative resolutions to bring accounts current • Accurately document all customer interactions and follow up on commitments • Perform skip tracing and contact customers using various communication channels • Meet or exceed daily, weekly, and monthly collection and compliance goals
MINIMUM QUALIFICATIONS • High School Diploma or GED • 1+ year of recent customer service experience (MUST be in an Office setting. Retail or Fast Food experience will not be considered) • Bilingual English/Spanish REQUIRED • Strong communication and negotiation skills, both written and verbal • Comfortable in a fast-paced, high-volume call center environment
CORE TOOLS & SYSTEMS • Auto finance account systems (training provided) • Dialer/call center platforms • Microsoft Office Suite • Skip tracing databases
PREFERRED SKILLS • Prior experience in collections, accounts receivable, or call center environments • Proven track record of meeting or exceeding performance metrics • Strong problem-solving and conflict-resolution abilities
LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
https://www.cornerstonestaffing.com/privacy
#Southlake123