Countertop Inside Sales Representative
Location:
Fort Worth, TX 76119 | Onsite COMPENSATION & SCHEDULE •
Pay Rate:
$52,000 annually (W2) • Full-Time | Non-Exempt | Monday–Friday | Standard Business Hours (8:00 AM – 5:00 PM) • Reports To: Office Manager ROLE IMPACT The
Inside Sales & Customer Service Representative
serves as a key liaison between customers, the sales team, and operations to ensure an exceptional experience throughout every stage of the customer journey. This role supports inbound calls, assists with product inquiries, prepares accurate quotes, and schedules appointments—all while representing the company’s commitment to delivering
“Inspiring – Beautiful – Creations”
for kitchen, bath, and countertop design projects. The ideal candidate is professional, service-minded, and highly organized, with a passion for helping customers achieve their design goals and ensuring seamless coordination between sales, production, and installation teams. KEY RESPONSIBILITIES • Field inbound customer calls and emails, providing detailed product and service information. • Schedule appointments for the sales team and follow up on leads to drive business growth. • Support and service existing customers, ensuring timely and accurate communication and follow-up. • Prepare accurate, well-formatted quotes and proposals tailored to customer needs. • Maintain strong product knowledge across quartz, granite, marble, porcelain, and other countertop and surface materials. • Respond quickly and professionally to inquiries, resolving customer issues with a solution-focused mindset. • Coordinate closely with purchasing, production, installation, and accounting teams to ensure smooth project flow. • Assist customers with design considerations such as color combinations, material selection, and product compatibility. • Update project installation schedules and assist with coordination as needed. • Maintain a positive and professional demeanor, serving as the first point of contact for walk-in and call-in clients. MINIMUM QUALIFICATIONS • Previous
sales or customer service experience
in residential or remodel construction preferred. • Strong working knowledge of
kitchen and bath products , including countertops, flooring, tile, and cabinetry. • Proficiency with
Microsoft Office Suite (Outlook, Word, Excel) . • Ability to read and interpret construction plans and perform basic take-offs. • Demonstrated success in preparing accurate and timely quotes. • Excellent communication, organization, and time management skills. • Professional appearance and customer service–driven attitude. • Strong interpersonal skills with the ability to build lasting customer relationships. • Self-motivated, dependable, and detail-oriented. PREFERRED SKILLS • Familiarity with
interior design principles
including material matching and color coordination. • Experience supporting estimating or project coordination within an industrial, construction, or home improvement environment. • Conflict resolution and client satisfaction management skills. WORK ENVIRONMENT • Fast-paced
industrial sales environment
involving both office and occasional field coordination. • Regular interaction with customers, vendors, and internal departments. • Requires ability to multitask, prioritize, and maintain professionalism in a customer-facing role. CORE COMPETENCIES Customer Engagement | Inside Sales | Project Coordination | Quoting & Estimating | Product Knowledge | Relationship Management | Design Consultation | Time Management LEGAL NOTICE All job descriptions are subject to modification to reasonably accommodate individuals with disabilities. Continued employment requires participation in all tasks necessary for company success and compliance with applicable laws. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
https://www.cornerstonestaffing.com/privacy
Fort Worth, TX 76119 | Onsite COMPENSATION & SCHEDULE •
Pay Rate:
$52,000 annually (W2) • Full-Time | Non-Exempt | Monday–Friday | Standard Business Hours (8:00 AM – 5:00 PM) • Reports To: Office Manager ROLE IMPACT The
Inside Sales & Customer Service Representative
serves as a key liaison between customers, the sales team, and operations to ensure an exceptional experience throughout every stage of the customer journey. This role supports inbound calls, assists with product inquiries, prepares accurate quotes, and schedules appointments—all while representing the company’s commitment to delivering
“Inspiring – Beautiful – Creations”
for kitchen, bath, and countertop design projects. The ideal candidate is professional, service-minded, and highly organized, with a passion for helping customers achieve their design goals and ensuring seamless coordination between sales, production, and installation teams. KEY RESPONSIBILITIES • Field inbound customer calls and emails, providing detailed product and service information. • Schedule appointments for the sales team and follow up on leads to drive business growth. • Support and service existing customers, ensuring timely and accurate communication and follow-up. • Prepare accurate, well-formatted quotes and proposals tailored to customer needs. • Maintain strong product knowledge across quartz, granite, marble, porcelain, and other countertop and surface materials. • Respond quickly and professionally to inquiries, resolving customer issues with a solution-focused mindset. • Coordinate closely with purchasing, production, installation, and accounting teams to ensure smooth project flow. • Assist customers with design considerations such as color combinations, material selection, and product compatibility. • Update project installation schedules and assist with coordination as needed. • Maintain a positive and professional demeanor, serving as the first point of contact for walk-in and call-in clients. MINIMUM QUALIFICATIONS • Previous
sales or customer service experience
in residential or remodel construction preferred. • Strong working knowledge of
kitchen and bath products , including countertops, flooring, tile, and cabinetry. • Proficiency with
Microsoft Office Suite (Outlook, Word, Excel) . • Ability to read and interpret construction plans and perform basic take-offs. • Demonstrated success in preparing accurate and timely quotes. • Excellent communication, organization, and time management skills. • Professional appearance and customer service–driven attitude. • Strong interpersonal skills with the ability to build lasting customer relationships. • Self-motivated, dependable, and detail-oriented. PREFERRED SKILLS • Familiarity with
interior design principles
including material matching and color coordination. • Experience supporting estimating or project coordination within an industrial, construction, or home improvement environment. • Conflict resolution and client satisfaction management skills. WORK ENVIRONMENT • Fast-paced
industrial sales environment
involving both office and occasional field coordination. • Regular interaction with customers, vendors, and internal departments. • Requires ability to multitask, prioritize, and maintain professionalism in a customer-facing role. CORE COMPETENCIES Customer Engagement | Inside Sales | Project Coordination | Quoting & Estimating | Product Knowledge | Relationship Management | Design Consultation | Time Management LEGAL NOTICE All job descriptions are subject to modification to reasonably accommodate individuals with disabilities. Continued employment requires participation in all tasks necessary for company success and compliance with applicable laws. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
https://www.cornerstonestaffing.com/privacy