Company Description
SkillBridge Academy is a forward-thinking organization dedicated to developing talent, fostering professional growth, and creating meaningful career opportunities. We believe in empowering individuals through structured training, a supportive work environment, and clear paths for advancement. Our team values professionalism, collaboration, and continuous improvement.
Job Description
We are currently seeking a motivated and reliable Call Center Representative to join our Fort Worth team. In this role, you will serve as a key point of contact, delivering high-quality customer interactions while representing SkillBridge Academy with professionalism and efficiency. This position is ideal for individuals who are detail-oriented, communicative, and eager to grow within a structured organization.
Responsibilities Handle inbound and outbound calls in a professional and courteous manner Provide accurate information and resolve inquiries efficiently Maintain detailed and organized records of customer interactions Follow established call procedures and quality standards Collaborate with team members to ensure consistent service excellence Meet performance goals related to productivity and call quality Qualifications
Strong verbal communication and active listening skills Professional phone etiquette and a customer-focused mindset Ability to manage multiple tasks in a fast-paced environment Basic computer proficiency and accurate data entry skills Dependable, punctual, and detail-oriented No prior experience required; training is provided Additional Information
Competitive salary with consistent full-time hours Opportunities for professional growth and internal advancement Skill development through structured training programs Supportive and team-oriented work environment Stable position with long-term career potential
SkillBridge Academy is a forward-thinking organization dedicated to developing talent, fostering professional growth, and creating meaningful career opportunities. We believe in empowering individuals through structured training, a supportive work environment, and clear paths for advancement. Our team values professionalism, collaboration, and continuous improvement.
Job Description
We are currently seeking a motivated and reliable Call Center Representative to join our Fort Worth team. In this role, you will serve as a key point of contact, delivering high-quality customer interactions while representing SkillBridge Academy with professionalism and efficiency. This position is ideal for individuals who are detail-oriented, communicative, and eager to grow within a structured organization.
Responsibilities Handle inbound and outbound calls in a professional and courteous manner Provide accurate information and resolve inquiries efficiently Maintain detailed and organized records of customer interactions Follow established call procedures and quality standards Collaborate with team members to ensure consistent service excellence Meet performance goals related to productivity and call quality Qualifications
Strong verbal communication and active listening skills Professional phone etiquette and a customer-focused mindset Ability to manage multiple tasks in a fast-paced environment Basic computer proficiency and accurate data entry skills Dependable, punctual, and detail-oriented No prior experience required; training is provided Additional Information
Competitive salary with consistent full-time hours Opportunities for professional growth and internal advancement Skill development through structured training programs Supportive and team-oriented work environment Stable position with long-term career potential