Salesforce Product Owner - Hybrid (Atlanta, GA)
Digital Insurance LLC, Atlanta, Georgia, United States, 30383
oduct Manager.Success in this role hinges on your ability to:* Lead**requirements gathering**through advisor interviews, process analysis, and data insights.* Manage**demanding stakeholders**with empathy and clarity, balancing competing priorities while maintaining strategic focus.* Drive**roadmap planning**and backlog prioritization using KPIs, user feedback, and business impact.* **Communicate effectively** across all levels of the organization, setting clear expectations and providing transparency throughout the product lifecycle.**Salesforce Product Owner**to lead the evolution of our Salesforce-based platform. This role is ideal for someone who thrives in a fast-paced environment and knows how to translate business needs into technical execution. The Product Owner is primarily responsible for maximizing the value delivered by the team by ensuring that the team backlog is aligned with customer and stakeholder needs. This role serves as the primary customer advocate and liaison between internal stakeholders and development teams connecting business and technology strategy while advancing the maturity of the Business Solutions Product Management (BSPM) team.
We’re seeking a strategic and execution-focused The Salesforce Product Owner will report to the Salesforce Pr**Essential Duties and Responsibilities:** Act as the voice of the customer, ensuring that customer needs and feedback are incorporated into the product development process. Ability to balance different stakeholder perspectives by understanding the needs that drive them, remaining customer-centric, considering capacity allocations, evaluating the cost of delay, and collaborating with stakeholders and teams to make implementation decisions that produce the most favorable outcomes. Prepare mockups and document product standards, both internal for the team as well as stakeholders; work with the Salesforce Product Manager; Operations teams and the business stakeholders on training materials, release notes, and related communications.**Qualifications, Skills and Requirements:**Strong critical thinking skills with the ability to analyze complex problems, challenge assumptions, and make sound, valuedriven product decisions.Proven ability to manage demanding stakeholders and balance competing priorities. Skilled in requirements gathering, process analysis, and translating insights into actionable product features. Ability to manage work on multiple projects with competing priorities while maintaining highest level of service standard and meeting target dates. Ability to balance near-term improvements with long-term strategy.Excellent communication and stakeholder management skills across technical and nontechnical audiences.Excellent verbal, written and interpersonal skills; ability to tailor communication to different audiences, such as management, stakeholders, users, SMEs, developers, and others. Familiarity with Agile/Scrum methodologies Excellent communication and presentation skills, with a track record of cross-functional collaborationKnowledge of Salesforce, ADO, and Agile methodologyAbility to work with clients and partners at a strategic level **Education, Training and Experience:** Minimum 3-5 years of experience in product management or product ownership or related roles.Strong experience with**Salesforce Financial Services Cloud, Sales Cloud, Service Cloud**; experience with**Experience Cloud** is a plus. Hands-on experience managing all stages of the product life cycle Experience with Microsoft Dynamics is a plus.Experience supporting Agile teams working with tools such as Azure DevOps.Experience supporting enterprise scale platform or process transformation initiatives.Experience working with cross-functional teams and stakeholders. Experience with Dynamics 365 and Salesforce business processes preferred. Experience working in Insurance, Finance Services, PEO, Human Resources industry is a plus.Technical knowledge of Data Mapping, API Integration and Web Technologies a plus ### WHAT WE DOWe arein the people business. We offer employers and individuals insurance, financial services and HR consulting services, which improve the wellbeing, health and financial security of people across the US.We believe in living with purpose and thriving both as individuals and as communities.We call this "walking the talk", and it’s why we offerthe same total-wellbeingbenefits to our people as we do our clients.It also means feeling safe to speak up, being seen and respected for who you truly are, and being cared for by your leaders and team members.Learn more:* Follow us on #J-18808-Ljbffr
We’re seeking a strategic and execution-focused The Salesforce Product Owner will report to the Salesforce Pr**Essential Duties and Responsibilities:** Act as the voice of the customer, ensuring that customer needs and feedback are incorporated into the product development process. Ability to balance different stakeholder perspectives by understanding the needs that drive them, remaining customer-centric, considering capacity allocations, evaluating the cost of delay, and collaborating with stakeholders and teams to make implementation decisions that produce the most favorable outcomes. Prepare mockups and document product standards, both internal for the team as well as stakeholders; work with the Salesforce Product Manager; Operations teams and the business stakeholders on training materials, release notes, and related communications.**Qualifications, Skills and Requirements:**Strong critical thinking skills with the ability to analyze complex problems, challenge assumptions, and make sound, valuedriven product decisions.Proven ability to manage demanding stakeholders and balance competing priorities. Skilled in requirements gathering, process analysis, and translating insights into actionable product features. Ability to manage work on multiple projects with competing priorities while maintaining highest level of service standard and meeting target dates. Ability to balance near-term improvements with long-term strategy.Excellent communication and stakeholder management skills across technical and nontechnical audiences.Excellent verbal, written and interpersonal skills; ability to tailor communication to different audiences, such as management, stakeholders, users, SMEs, developers, and others. Familiarity with Agile/Scrum methodologies Excellent communication and presentation skills, with a track record of cross-functional collaborationKnowledge of Salesforce, ADO, and Agile methodologyAbility to work with clients and partners at a strategic level **Education, Training and Experience:** Minimum 3-5 years of experience in product management or product ownership or related roles.Strong experience with**Salesforce Financial Services Cloud, Sales Cloud, Service Cloud**; experience with**Experience Cloud** is a plus. Hands-on experience managing all stages of the product life cycle Experience with Microsoft Dynamics is a plus.Experience supporting Agile teams working with tools such as Azure DevOps.Experience supporting enterprise scale platform or process transformation initiatives.Experience working with cross-functional teams and stakeholders. Experience with Dynamics 365 and Salesforce business processes preferred. Experience working in Insurance, Finance Services, PEO, Human Resources industry is a plus.Technical knowledge of Data Mapping, API Integration and Web Technologies a plus ### WHAT WE DOWe arein the people business. We offer employers and individuals insurance, financial services and HR consulting services, which improve the wellbeing, health and financial security of people across the US.We believe in living with purpose and thriving both as individuals and as communities.We call this "walking the talk", and it’s why we offerthe same total-wellbeingbenefits to our people as we do our clients.It also means feeling safe to speak up, being seen and respected for who you truly are, and being cared for by your leaders and team members.Learn more:* Follow us on #J-18808-Ljbffr