Sr. Business Analyst / Product Owner (Salesforce) - Hybrid
cyberThink, Atlanta, Georgia, United States, 30383
Job Description:
As a Sr Business Analyst / Product Owner, you will define, document, and prioritize business needs to ensure effective delivery of high-quality products and enhancements on the Salesforce platform. This role partners closely with the product owner team, the tech delivery team and business stakeholders to shape requirements, manage the backlog, and drive value-based delivery in an Agile environment.
Responsibilities:
Lead requirements gathering, process analysis, and documentation (user stories, acceptance criteria, workflows). Act as Product Owner for one or more teams; own backlog prioritization and readiness. Possess clear knowledge of the Agile methodology Facilitate agile ceremonies, sprint planning, and demo sessions. Partner with engineering, QA, UX, data, and architecture to support design, refinement, and delivery. Perform and test platform configuration in lower environment for pipeline promotion to production. Support UAT, change readiness, training, and feature adoption. Identify opportunities to optimize processes, improve product performance, and reduce delivery risk.
Required Skills, Experiences, Education and Competencies:
Bachelor's degree in business, Information Systems, Computer Science, or related field. 7-10+ years in Business Analysis, Product Ownership, or similar hybrid role. 5+ years Salesforce platform knowledge (not CRM UI) Strong experience writing user stories, backlog management, and Agile practices. Demonstrated ability working across complex systems, integrations, and matrixed stakeholders. Excellent communication skills with ability to influence and align cross-functional teams.
Preferred Certifications:
CSPO (Certified Scrum Prod Owner) or PSPO CBAP (Certified Business Analysis Professional) or PMI-PBA SAFe PO/PM
Preferred Skills:
Experience with Jira and Confluence Data analysis fundamentals (SQL, reporting tools, or equivalent)
The hourly range for roles of this nature are $40.00 to $70.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.
Responsibilities:
Lead requirements gathering, process analysis, and documentation (user stories, acceptance criteria, workflows). Act as Product Owner for one or more teams; own backlog prioritization and readiness. Possess clear knowledge of the Agile methodology Facilitate agile ceremonies, sprint planning, and demo sessions. Partner with engineering, QA, UX, data, and architecture to support design, refinement, and delivery. Perform and test platform configuration in lower environment for pipeline promotion to production. Support UAT, change readiness, training, and feature adoption. Identify opportunities to optimize processes, improve product performance, and reduce delivery risk.
Required Skills, Experiences, Education and Competencies:
Bachelor's degree in business, Information Systems, Computer Science, or related field. 7-10+ years in Business Analysis, Product Ownership, or similar hybrid role. 5+ years Salesforce platform knowledge (not CRM UI) Strong experience writing user stories, backlog management, and Agile practices. Demonstrated ability working across complex systems, integrations, and matrixed stakeholders. Excellent communication skills with ability to influence and align cross-functional teams.
Preferred Certifications:
CSPO (Certified Scrum Prod Owner) or PSPO CBAP (Certified Business Analysis Professional) or PMI-PBA SAFe PO/PM
Preferred Skills:
Experience with Jira and Confluence Data analysis fundamentals (SQL, reporting tools, or equivalent)
The hourly range for roles of this nature are $40.00 to $70.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.