
Senior Incident Commander, Cloud SaaS | Remote
Pegasystems, Inc., San Diego, California, United States, 92189
A leading software company is seeking a Principal Incident Commander to lead incident management for their cloud SaaS products. The ideal candidate will have 5-8 years of experience in incident management, ITILv3 certification, and a strong ability to communicate under pressure. You will manage major incidents, ensure SLA compliance, and facilitate communication between clients and internal teams. This role offers competitive compensation and a flexible, inclusive work environment.
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