Senior Incident Commander, Cloud SaaS | Remote

A leading software company is seeking a Principal Incident Commander to manage major incidents related to their Cloud SaaS product. In this role, you will lead incident resolution efforts, ensure SLA adherence, and drive performance improvements. You should possess 5-8 years of incident management experience and ITILv3 certification. Strong leadership and communication skills are essential. The position requires travel to Waltham 2-3 times a week and offers a competitive salary and benefits. #J-18808-Ljbffr