TP Malaysia is Hiring!
Join us as a Beauty Advisor - Portuguese (Remote) for
9 Months Contract –
About the Role We are looking for a proactive and customer-focused
Customer Support Specialist
to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
Qualifications
Minimum 1–2 years of experience in
customer service, helpdesk, or shared service support
(B2B experience preferred).
Proficient in English and Portuguese (both written and verbal).
Strong communication and problem-solving skills.
Comfortable working in a fast‑paced, multicultural environment.
Willing to work on a 9 -month renewable contract .
Responsibilities Key Responsibilities
Provide first-line support to business clients via email, chat, or phone.
Manage and resolve B2B inquiries related to orders, accounts, and system usage.
Collaborate with internal teams to ensure timely and accurate responses.
Document all customer interactions and feedback within the system.
Handle escalations professionally and ensure service-level targets are met.
Support process improvements and contribute to continuous service enhancement
Salary Up to 9000RM
#J-18808-Ljbffr
Join us as a Beauty Advisor - Portuguese (Remote) for
9 Months Contract –
About the Role We are looking for a proactive and customer-focused
Customer Support Specialist
to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
Qualifications
Minimum 1–2 years of experience in
customer service, helpdesk, or shared service support
(B2B experience preferred).
Proficient in English and Portuguese (both written and verbal).
Strong communication and problem-solving skills.
Comfortable working in a fast‑paced, multicultural environment.
Willing to work on a 9 -month renewable contract .
Responsibilities Key Responsibilities
Provide first-line support to business clients via email, chat, or phone.
Manage and resolve B2B inquiries related to orders, accounts, and system usage.
Collaborate with internal teams to ensure timely and accurate responses.
Document all customer interactions and feedback within the system.
Handle escalations professionally and ensure service-level targets are met.
Support process improvements and contribute to continuous service enhancement
Salary Up to 9000RM
#J-18808-Ljbffr